Open KodoGit opened 9 months ago
Fixed by upgrading to 3.9.10 Rocketchat Electron client
Happend again. Looks like conference with only 2 users is not affected Three and more - even webcameras give poor resolutions. When caster quit conference in Electron - cameras became better. Then he rejoin with browser client.
We are experiencing the same; if you use Rocket Chat in the browser, all videos/screens share in 4k/HD; if the Electron app is used, its only allows 320p for videos and screen shares...
All versions are up-to-date client+server
Please have a look here, we have more or less the same: https://github.com/RocketChat/Rocket.Chat.Electron/issues/2808
We're having the same problem with the electron client when more than 2 people join a call. Both Client and Server up-to-date + locally hosted Jitsi server ( We had the same problem with public jitsi too). As a temporary work around we've sent a notification to our users to disable "Open Video Chat using Aplication Window"
Same problem with client 3.9.12.
Same problem with client 3.9.13. That's very frustrating.
We're having the same problem with the electron client when more than 2 people join a call. Both Client and Server up-to-date + locally hosted Jitsi server ( We had the same problem with public jitsi too). As a temporary work around we've sent a notification to our users to disable "Open Video Chat using Aplication Window"
Trying to debug it I found that when there are more than 2 persons on the call it changes from p2p to conference and changes to SenderVideoConstraints: {"idealHeight":360}
.
And if the sharer is a Chrome browser, it and the Electron enters the call it changes the ReceiverVideoConstraints
to "maxHeight":360
. Making the quality drop.
Right now I dont know why, I will need to reach someone from Jitsi to see whats going on.
I opened an issue in Jitsi repo, awaiting their reply to see what we can do. https://github.com/jitsi/jitsi-meet/issues/14396
For now, you can disable Open Video Chat using Application Window
on the settings, making it open on the web browser.
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Operating System
Operating System Version
Windows 10
It happens on the web browser too?
No, it just happens on the Desktop app
Rocket.Chat Desktop App Version
3.9.9
Rocket.Chat Server Version
6.4.5
Describe the bug
Desktop screen sharing in Jitsi has poor resolution when a demonstrator uses Electron version of Rocketchat client. Broadcasting resolution can be 720p or 360p or even less. With text blured and unreadable. No problems with Web client of Rocketchat.
How to Reproduce
Describe your Expected behavior
Anything else
No response
Are you willing to submit a code contribution?