Issue with Facebook Omnichannel Setup - Githubissues

RocketChat / Rocket.Chat

The communications platform that puts data protection first.

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Issue with Facebook Omnichannel Setup #15501

Closed benjsicam closed 5 years ago

benjsicam commented 5 years ago

Description:

When setting up Facebook Omnichannel Integration, an error occurs saying, "Login Failed: You can't use Facebook to log into this app or website because there's an issue with its implementation of Facebook login."

Steps to reproduce:

Go to Livechat configuration.
Click Facebook Messenger.
Login to Facebook on the pop-up window.

Expected behavior:

Facebook Omnichannel should be setup properly.

Actual behavior:

An error occurs saying, "Login Failed: You can't use Facebook to log into this app or website because there's an issue with its implementation of Facebook login."

facebook-login-issue

Server Setup Information:

Version of Rocket.Chat Server: 1.3.2
Operating System: Linux
Deployment Method: Official Docker Image
Number of Running Instances: 3
DB Replicaset Oplog: Enabled
NodeJS Version: 8.11.4
MongoDB Version: 4.0.12

bgailitis commented 5 years ago

Same here. Any luck?

rabbihossain commented 5 years ago

I have tried this on my server. I am also facing the same issue. If there any solution to this?

Gtlng commented 5 years ago

Same here.

geekgonecrazy commented 5 years ago

I believe we have been having some issues with Facebook and our oauth app. I believe they have re-enabled it for us. Please try again

cc: @renatobecker

renatobecker-zz commented 5 years ago

Yes, as @geekgonecrazy described, we were facing some issues with the Facebook integration, but now it's supposed to be working fine.

Please, try again.