Register a visitor and try to get/create a room and produce two rooms

[gustavopuga]

Hi Rocket.Chat team.

I am using the Livechat API and REST API together to establish Omnichannel chats, but this combination produce two chest to the same guest/visitor:

The code that I use to register visitor (Livechat API):

                    RocketChat(function () {
            this.registerGuest({
                token: guestToken,
                name: nome,
                email: email,
                department: departamento
            });
            this.setCustomField('cpf', cpf);
            this.setCustomField('numeroDol', numeroDol);
        });

The call to the REST API using JQUERY to store room id:

                    $.ajax({
                    type: 'GET',
                    url: "http://10.92.0.26:3000/api/v1/livechat/room",
                    data: { "token": guestToken },
                    success: function (data) {
                        RocketChat(function () {
                            this.showWidget();
                            this.maximizeWidget();
                        });

                        document.getElementById("site").style.display = "block";
                        document.getElementById("iframe").src = "https://www.defensoria.sp.def.br/dpesp/Default.aspx?idPagina=1";
                        document.getElementById("login").style.display = "none";
                        setCookie("fm_rid", data.room._id, 1);
                    },
                    error: function (data) {
                        $("#alert").show();
                    },
                });

[github-actions[bot]]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.