close-issue-app[bot]
commented
4 years ago This issue was closed because it does not use our bug report issue template.
Please make sure to use it and fill it as much as you can so we can provide better and faster support.
The following sections must not be removed, or else the BOT will close it immediately again:
- Steps to reproduce
- Expected behavior
- Actual behavior
- Server Setup Information
tassoevan
himani-mehra
Description:
Steps to reproduce:
Expected behavior:
Actual behavior:
Server Setup Information:
Client Setup Information
Additional context
Relevant logs:
My Setup
Operating System: Windows 10
App Version: Rocket.Chat 2.17.11
Installation type: EXE
[X] I have tested with the latest version
[X] I can simulate the issue easily
Description
When clicking on an image in a chat, it opens, but is blurry. This often makes text (very) difficult to read. Today I finally found out that the image is only blurry when I have zoomed the interface/text (either zoomed in or out). It is sharp when zoom is neutral. However, I need a custom interface/text zoom level (which is thankfully remembered between sessions).
Current Behavior
When clicking on an image in a chat, it opens, but is blurry. This only seems to be the case when interface/text is zoomed in or out (i.e. not neutral/reset).
Expected Behavior
I expect the an image to be shown without scaling, regardless of / independent from the current interface/text zoom level. Possible exception: scale down large image that would otherwise not fit on screen. Possibly allow zooming in/out an opened image, independent from the interface/text zoom (per viewing, and/or as remembered setting between sessions).
BTW: The current shortcut for "Zoom in" is "Ctrl + Shift + =". That is fine, but please also support the shortcut without Shift. That is very widely adopted behavior. Otherwise at least add shortcut "Ctrl + Shift + -" for "Zoom out". It is very un-intuitive to have to press and release Shift while looking for the best zoom level.