Lack of Tags option for Omnichannel Manager

[tomkos]

Steps to reproduce: Enable omnichannel and go to Omnichannel settings. Check Menu.

Description:

Based on product documentation there should be an option to configure tags by livechat manager:

https://docs.rocket.chat/guides/omnichannel-guides/omnichannel-manger-guides/tags

Expected behavior:

Tags option should be available in the Omnichannel Settings panel. 

Actual behavior:

Tags option is not available in Omnichannel Settings panel.

Server Setup Information:

Version of Rocket.Chat Server: 3.11.1
Operating System: Docker image
Deployment Method: On-premise
Number of Running Instances: 1
DB Replicaset Oplog: rs0
NodeJS Version: v12.18.4
MongoDB Version: 4.0.12 

Client Setup Information

Browser Version: 3.11.1

Operating System: Windows 10

Additional context

No additional context

Relevant logs:

No other logs

[tiagoevanp]

Hi, I'm looking for that issue and I see the Tag option in Omnichannel Settings. In a couple of days we will release the 3.12 version of rocket.chat, if the problem persist after update version let me know about, please.

[tomkos]

Thank You, just adding screenshot how it looks like: