When you choose "Export Message" -> "Export as File", you can get zipped messages.
But all messages are shown as single-line messages even if it's multi-line messages.
This is a fatal readability issue.
Steps to reproduce:
This is an expected reproduction method with open.rocket.chat, but I faced this in my own server wrote in Server Setup Information.
make sure your account has a valid email address
sign in to open.rocket.chat
make a channel or private group
make some message with multiple lines
choose "Export Message" from the option in the channel action bar
choose "Export as File", a term that contains today, "HTML", and click the "Export" button
extract zip from the e-mail
check the HTML
Expected behavior:
all messages are shown, including multi-line messages.
Actual behavior:
They're shown, but each multi-line message was shown as a single-line message (via just ignoring new-line characters).
This makes the archive unreadable if there was a user who makes heavy multi-line messages in the channel/room.
Server Setup Information:
Version of Rocket.Chat Server: 3.12.1
Operating System: Ubuntu 20.04.2
Deployment Method: snap
Number of Running Instances: 1
DB Replicaset Oplog: enabled
NodeJS Version: 12.18.4
MongoDB Version: 3.6.14
Client Setup Information
Desktop App or Browser Version: Desktop App(Electron) 3.1.1
Operating System: Windows 10 Pro(arch x64, version 20H2, build 19042.867)
Additional context
Ideally, I think it's better the HTML export feature to support Markdown.
Relevant logs:
none(this problem is about missing-feature, so there is no problematic log)
Govi59
commented
2 years ago
Description:
When you choose "Export Message" -> "Export as File", you can get zipped messages. But all messages are shown as single-line messages even if it's multi-line messages. This is a fatal readability issue.
Steps to reproduce:
This is an expected reproduction method with open.rocket.chat, but I faced this in my own server wrote in Server Setup Information.
Expected behavior:
all messages are shown, including multi-line messages.
Actual behavior:
They're shown, but each multi-line message was shown as a single-line message (via just ignoring new-line characters). This makes the archive unreadable if there was a user who makes heavy multi-line messages in the channel/room.
Server Setup Information:
Client Setup Information
Additional context
Ideally, I think it's better the HTML export feature to support Markdown.
Relevant logs:
none(this problem is about missing-feature, so there is no problematic log)