RocketChat / Rocket.Chat

The communications platform that puts data protection first.
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Desktop App Interface Broken after updating server to 3.14.0 #21904

Open GabrielSturtevant opened 3 years ago

GabrielSturtevant commented 3 years ago

Description:

Upon logging into my self hosted rocketchat instance, I am met with a blank grey screen. This happens on the desktop app.

Steps to reproduce:

Access Rocket.Chat from the desktop app.

Expected behavior:

I have access to the chat interface.

Actual behavior:

From the desktop app, I see: image With the following errors in the dev console image

Server Setup Information:

➔ +-----------------------------------------------------------+
➔ |                       SERVER RUNNING                      |
➔ +-----------------------------------------------------------+
➔ |                                                           |
➔ |  Rocket.Chat Version: 3.14.0                              |
➔ |       NodeJS Version: 12.22.1 - x64                       |
➔ |      MongoDB Version: 4.0.24                              |
➔ |       MongoDB Engine: mmapv1                              |
➔ |             Platform: linux                               |
➔ |         Process Port: 3000                                |
➔ |             Site URL: https://<redacted>  |
➔ |     ReplicaSet OpLog: Enabled                             |
➔ |          Commit Hash: 1255c8f0ca                          |
➔ |        Commit Branch: HEAD                                |
➔ |                                                           |
➔ +-----------------------------------------------------------+

Server is running in a docker container, running on a virtual machine of Ubuntu Server 18.04.5 LTS Docker version 20.10.2, build 20.10.2-0ubuntu1~18.04.2

Client Setup Information

Relevant logs:

Client: image

The server logs do not seem to be relevant, but this is the output from docker logs <rocketchat container>

(node:8) [DEP0131] DeprecationWarning: The legacy HTTP parser is deprecated.
LocalStore: store created at 
LocalStore: store created at 
LocalStore: store created at 
Setting default file store to GridFS
{"line":"120","file":"migrations.js","message":"Migrations: Not migrating, already at version 222","time":{"$date":1619823509288},"level":"info"}
ufs: temp directory created at "/tmp/ufs"
Using GridFS for custom sounds storage
Using GridFS for custom emoji storage
Loaded the Apps Framework and loaded a total of 4 Apps!
Updating process.env.MAIL_URL
➔ System ➔ startup
Blueshawk commented 3 years ago

I've seen this with my own desktop app (Artix/cinnamon - amd ryzen/vega). You might try unchecking the file->"use gpu" box to see if it helps.