CAS button disappear on restart rocketchat.

[laurent6]

Description:

We use kubernetes solution to deploy rocketchat. When new pods start the CAS configuration not update ( cf screenshot ) . To find it again we must go to admin panel and update cas configuration ( For instance change text or size panel ). we've find tihs issue https://github.com/RocketChat/Rocket.Chat/pull/17808 but our version is highter ( 3.10.3 ).

Before restart rocketchat:

After restart:

Steps to reproduce:

Configure CAs configuration Make sure that work Restart rocketchat instance.

Expected behavior:

CAS button must appear on login page.

Actual behavior:

CAS button not appear on login page.

Server Setup Information:

• Version of Rocket.Chat Server: 3.10.3
• Operating System:
• Deployment Method: kubernetes
• Number of Running Instances: 1 or many ( kubernetes autoscaling )
• DB Replicaset Oplog:
• NodeJS Version: v12.18.4
• MongoDB Version: 4.4.5

Client Setup Information

• Desktop App or Browser Version:
• Operating System:

Additional context

Relevant logs:

[johncrisp]

Hi and thanks for reporting this.

A couple of things here.

First you are using Mongo 4.4.5 and technically we do not support this at the minute. It probably isn't the cause but if you use unsupported versions we can't necessarily assist you.

Next is your Rocket version. As per our link https://rocket.chat/docs/contributing/reporting-issues we ask that you always test on the latest version.

Your version is quite out of date and if it has an issue it will not get fixed.

https://docs.rocket.chat/getting-support

You really need to upgrade to at least 3.15.x and then test again please.

[laurent6]

Tahnks for explanations

We migrate in version 3.15.1 to test it and the same behavior appear. When we restart the button not appear and nothing wrong in log.

[sparse91]

This problem still exists on version 4.8.4.