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The communications platform that puts data protection first.
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Can't login to cloud.rocket.chat. #25090

Open JKawohl opened 2 years ago

JKawohl commented 2 years ago

Possible Dupe: #24919

Description:

Can't login to cloud.rocket.chat

Steps to reproduce:

  1. Go to cloud.rocket.chat in your browser
  2. Try to login with "send login link"
  3. Try to login with "enter password instead"

Expected behavior:

In both cases I would expect be logged in.

Actual behavior:

With neither method i can log in to cloud.rocket.chat Bildschirmfoto 2022-03-31 um 16 45 27

Blank Page: And Button "You should be logged to access this page."

Client Setup Information

Latest Chrome, Latest Safari, Latest Brave, Latest Firefox. Tried with inkognito mode also.

Additional context

I am unable to connect to cloud.rocket.chat. Thus i can't benefit of my sponsorship and / or add apps and features. Password reset mails are received. So that should actually validate the email address exists.

Relevant logs:

Browser Console: react-dom.production.min.js:209 TypeError: Cannot read properties of null (reading 'map') at z (AccountMenu.js:35:55) at Gi (react-dom.production.min.js:153:146) at vc (react-dom.production.min.js:261:496) at sl (react-dom.production.min.js:246:265) at cl (react-dom.production.min.js:246:194) at Jc (react-dom.production.min.js:239:172) at react-dom.production.min.js:123:115 at t.unstable_runWithPriority (scheduler.production.min.js:19:467) at Bo (react-dom.production.min.js:122:325) at Yo (react-dom.production.min.js:123:61)

JKawohl commented 2 years ago

Hi Folks,

any recommendations to reconnect?

Do you need any other information?

Best regards,

Jonathan Kawohl