[IMPROVE] Redirect To Current Chats Section - Githubissues

RocketChat / Rocket.Chat

The communications platform that puts data protection first.

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[IMPROVE] Redirect To Current Chats Section #25355

Open nishant23122000 opened 2 years ago

nishant23122000 commented 2 years ago

Description:

It's a good user Experience if we redirect back to the current chat section when the manager manually closes or forward the chat.

Steps to reproduce:

Go to Omnichannel
Go To Current Chats Section
Open any chat with open Status.
Try to close it

Expected behavior:

When the user(Manager) closes the chat or forward it we should redirect to /omnichannel/current.

Actual behavior:

Currently It redirects to the /home when we close the chat or forward it.

When we close Chat :

https://user-images.githubusercontent.com/53515714/166132971-b1cad137-459e-4f86-8c88-038f63541c78.mp4

When we forward chat :

https://user-images.githubusercontent.com/53515714/166132984-b4fbc7f4-c4cc-4de6-9e5c-cf1f547621c1.mp4

Server Setup Information:

Version of Rocket.Chat Server: 4.7.0
Operating System: Windows 10
Deployment Method:
Number of Running Instances:
DB Replicaset Oplog:
NodeJS Version: 14.18.3
MongoDB Version: 4.4.4

Client Setup Information

Desktop App or Browser Version:
Operating System:

Additional context

Relevant logs:

florisvangeel commented 2 years ago

Interesting feature request, please give us some time.