Prompt user to disable offline email notifications when his mobile push notifications are enabled

[ulope]

Your Rocket.Chat version: 0.25.0

It would be great if the "offline email notifications" would only be sent if (mobile) push notifications are not getting through to the user.

As it is now I get two notifications for every message on my smartphone: one push from RC and one email.

[jclabaugh]

Could this be configurable?

[engelgabriel]

@This is configurable on My Account -> Preferences

[danpospisil]

Any update on this? We would appreciate this feature a lot.

[gdelavald]

Hey, looking into this issue. Would this be configured in a room-to-room base in the room notification settings? I didn't find any Push Notification specific field on the Account Settings.

[karlprieb]

Hey @gdelavald I think it could be a user setting on "Account Settings" 👍

[gdelavald]

If I add a new user setting for Global Push Notification, this would probably reflect in the whole process of sending notifications (same way email does, checking the global configs and then the room configs). Also, would I need to create a new option on the Push Notifications for each channel, like the Audio/Email do ("Use Account Preference")?

[gdelavald]

I guess not, looks like #4339 already solves my concerns.

[gdelavald]

If I understand correctly the point of this ticket is to create something like this:

This would be triggered whenever the user changed the Push Mobile and Email Notifications to something different than nothing/disabled, which would cause some cases where the user gets notified twice.

[gdelavald]

The changes here are based on @alexbrazier #4339 PR for notifications options for user settings.

[ritwizsinha]

I would like to work on it

[Akshanshkaushal]

Hi @engelgabriel and the Rocket.Chat team - I'm interested in working this issue!