RocketChat / Rocket.Chat

The communications platform that puts data protection first.
https://rocket.chat/
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User status is broken #30721

Open Kot-o-pes opened 1 year ago

Kot-o-pes commented 1 year ago

Community workspaces have a cap of 200 concurrent connections, although you can have more connections active, once you hit that limit you won't be able to see users' status. This doesn't affect their ability to send & receive messages.

this is serious degradation of a service if its not working at least let us disable it completely

superset1 commented 1 year ago

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ktkd commented 1 year ago

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Siaber commented 1 year ago

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wieldes commented 1 year ago

... what's next? 😬

MrShadow74 commented 1 year ago

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Bralva commented 1 year ago

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McGregor700 commented 1 year ago

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alexkadyrov commented 1 year ago

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korokunt commented 1 year ago

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sasha-sup commented 1 year ago

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lairil commented 1 year ago

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robinreinhardt commented 1 year ago

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FR-Solution commented 1 year ago

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isurganov commented 1 year ago

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latitov commented 1 year ago

Maybe it's time to take the project away from original authors, if they're about to go rogue and choose to be bad for people..

kbsx32 commented 1 year ago

I suppose lots of instances have been upgraded without knowing that in version 6 there is a limit for seeing user status and understood it just when 200 connections limit reached (it took some time for me for example to understand that there is a limit exists).

So, lots of people can't roll back to version 5 of Rocket.Chat without loosing data and now they stuck with such behaviour. Maybe Rocket.Chat developers can help with that?

kertiskz commented 1 year ago

the service is gradually starting to limit simple functions in order to sell users a subscription.

dmitry-krishtal commented 1 year ago

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geidsonc commented 12 months ago

I'm also in the same situation. I was forced to update to version 6, and now I have this problem.

My suggestion is to allow the definition of a limit on simultaneous connections through an environment variable or configuration in the database via the system.

As it stands, they are imposing limits to force Enterprise subscription.

buliverd53 commented 8 months ago

Same here... This a basic feature to be a freemium feature :-(