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Registration Bug #32359

Closed roadkingvrod closed 3 months ago

roadkingvrod commented 4 months ago

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Description:

Upon registration, during the email verification page, the security code is blank. Additionally, no email is sent to the entered address. At this point, if i click change email and put in the exact same address as I put in initally, it behaves properly, sends the email and presents a code. Picture1

Steps to reproduce:

  1. Fill out registration form
  2. Enter email
  3. Wait for email - note blank security code in picture.

Expected behavior:

Email sent with security code.

Actual behavior:

No code, no email. Please see screenshot.

Server Setup Information:

Client Setup Information

Additional context

Relevant logs:

caskelly commented 4 months ago

Thanks Scott for reporting this issue. Per our discussion we'll look into it.

@geekgonecrazy - Do you know if this is a known issue that is being addressed by the team? It impacts the completion of registration and associated provisioning of starter license, access to cloud services, etc.

geekgonecrazy commented 4 months ago

Any details about the host running on? Any logs? Can you reproduce with log level increased?

Can add environment variable: OVERWRITE_SETTING_Log_Level=2 to turn log level all the way up. If you can see anything even timeouts. Also from host if you can make sure can hit cloud.rocket.chat and it resolve?

roadkingvrod commented 4 months ago

I had the experience with both snap and docker. I recreated another docker instance and enabled the additional logging. This is the log all the way and up to the "awaiting confirmation" page. Please note, the grey box with the security code is always blank on this first attempt and an email is never sent. If I hit "change email" and put in the exact same email address i used initially it then refreshes with a security code and I receive an email. Also, on the docker host, cloud.rocket.chat resolves to 34.230.175.106

Please let me know if you need anything else.

(node:1) NOTE: We are formalizing our plans to enter AWS SDK for JavaScript (v2) into maintenance mode in 2023. 05/03/2024 03:24:37 PM 05/03/2024 03:24:37 PM Please migrate your code to use AWS SDK for JavaScript (v3). 05/03/2024 03:24:37 PM For more information, check the migration guide at https://a.co/7PzMCcy 05/03/2024 03:24:37 PM (Use node --trace-warnings ... to show where the warning was created) 05/03/2024 03:24:37 PM LocalStore: store created at 05/03/2024 03:24:37 PM LocalStore: store created at 05/03/2024 03:24:37 PM LocalStore: store created at 05/03/2024 03:24:46 PM hostname= 55c0e77d461c level= 40 msg= Voip is not enabled. Cant start the service name= VoIPService pid= 1 time= 2024-05-03T22:24:46.219Z 05/03/2024 03:24:46 PM (node:1) [MONGODB DRIVER] Warning: cursor.count is deprecated and will be removed in the next major version, please use collection.estimatedDocumentCount or collection.countDocuments instead 05/03/2024 03:24:48 PM hostname= 55c0e77d461c level= 30 msg= Disabling CAS login service name= CAS pid= 1 time= 2024-05-03T22:24:48.229Z addhostname=55c0e77d461c addlevel=30 addmsg=Disabling CAS login service addname=CAS addpid=1 addtime=2024-05-03T22:24:48.229Z 05/03/2024 03:24:48 PM hostname= 55c0e77d461c level= 20 name= rocketchat:lib oauth_updated= Accounts_OAuth_Drupal pid= 1 time= 2024-05-03T22:24:48.231Z 05/03/2024 03:24:48 PM hostname= 55c0e77d461c level= 20 name= rocketchat:lib oauth_updated= Accounts_OAuth_Apple pid= 1 time= 2024-05-03T22:24:48.232Z 05/03/2024 03:24:48 PM hostname= 55c0e77d461c level= 20 name= rocketchat:lib oauth_updated= Accounts_OAuth_GitHub_Enterprise pid= 1 time= 2024-05-03T22:24:48.233Z 05/03/2024 03:24:48 PM hostname= 55c0e77d461c level= 20 name= rocketchat:lib oauth_updated= Accounts_OAuth_Gitlab pid= 1 time= 2024-05-03T22:24:48.233Z 05/03/2024 03:24:48 PM hostname= 55c0e77d461c level= 20 name= rocketchat:lib oauth_updated= Accounts_OAuth_Gitlab_merge_users pid= 1 time= 2024-05-03T22:24:48.234Z 05/03/2024 03:24:48 PM hostname= 55c0e77d461c level= 20 name= rocketchat:lib oauth_updated= Accounts_OAuth_Nextcloud pid= 1 time= 2024-05-03T22:24:48.235Z 05/03/2024 03:24:48 PM hostname= 55c0e77d461c level= 20 name= rocketchat:lib oauth_updated= Accounts_OAuth_Tokenpass pid= 1 time= 2024-05-03T22:24:48.236Z 05/03/2024 03:24:48 PM hostname= 55c0e77d461c level= 20 name= rocketchat:lib oauth_updated= Accounts_OAuth_Wordpress pid= 1 time= 2024-05-03T22:24:48.237Z 05/03/2024 03:24:48 PM hostname= 55c0e77d461c level= 20 name= rocketchat:lib oauth_updated= Accounts_OAuth_Dolphin pid= 1 time= 2024-05-03T22:24:48.238Z 05/03/2024 03:24:48 PM hostname= 55c0e77d461c level= 20 name= rocketchat:lib oauth_updated= Accounts_OAuth_Facebook pid= 1 time= 2024-05-03T22:24:48.239Z 05/03/2024 03:24:48 PM hostname= 55c0e77d461c level= 20 name= rocketchat:lib oauth_updated= Accounts_OAuth_Google pid= 1 time= 2024-05-03T22:24:48.240Z 05/03/2024 03:24:48 PM hostname= 55c0e77d461c level= 20 name= rocketchat:lib oauth_updated= Accounts_OAuth_Github pid= 1 time= 2024-05-03T22:24:48.241Z 05/03/2024 03:24:48 PM hostname= 55c0e77d461c level= 20 name= rocketchat:lib oauth_updated= Accounts_OAuth_Linkedin pid= 1 time= 2024-05-03T22:24:48.242Z 05/03/2024 03:24:48 PM hostname= 55c0e77d461c level= 20 name= rocketchat:lib oauth_updated= Accounts_OAuth_Meteor pid= 1 time= 2024-05-03T22:24:48.243Z 05/03/2024 03:24:48 PM hostname= 55c0e77d461c level= 20 name= rocketchat:lib oauth_updated= Accounts_OAuth_Twitter pid= 1 time= 2024-05-03T22:24:48.244Z 05/03/2024 03:24:48 PM [2024-05-03T22:24:48.502Z] INFO 18bb112c-9d9c-4422-9488-105052b6834b/BROKER: Moleculer v0.14.31 is starting... 05/03/2024 03:24:48 PM [2024-05-03T22:24:48.502Z] INFO 18bb112c-9d9c-4422-9488-105052b6834b/BROKER: Namespace: 05/03/2024 03:24:48 PM [2024-05-03T22:24:48.502Z] INFO 18bb112c-9d9c-4422-9488-105052b6834b/BROKER: Node ID: 18bb112c-9d9c-4422-9488-105052b6834b 05/03/2024 03:24:48 PM [2024-05-03T22:24:48.503Z] INFO 18bb112c-9d9c-4422-9488-105052b6834b/REGISTRY: Strategy: RoundRobinStrategy 05/03/2024 03:24:48 PM [2024-05-03T22:24:48.503Z] INFO 18bb112c-9d9c-4422-9488-105052b6834b/REGISTRY: Discoverer: LocalDiscoverer 05/03/2024 03:24:48 PM [2024-05-03T22:24:48.504Z] INFO 18bb112c-9d9c-4422-9488-105052b6834b/BROKER: Serializer: EJSONSerializer 05/03/2024 03:24:48 PM [2024-05-03T22:24:48.514Z] INFO 18bb112c-9d9c-4422-9488-105052b6834b/BROKER: Validator: FastestValidator 05/03/2024 03:24:48 PM [2024-05-03T22:24:48.516Z] INFO 18bb112c-9d9c-4422-9488-105052b6834b/BROKER: Registered 13 middleware(s). 05/03/2024 03:24:48 PM [2024-05-03T22:24:48.516Z] INFO 18bb112c-9d9c-4422-9488-105052b6834b/BROKER: Transporter: TcpTransporter 05/03/2024 03:24:48 PM hostname= 55c0e77d461c level= 30 msg= Creating indexes for queue worker name= QueueWorker pid= 1 time= 2024-05-03T22:24:48.525Z 05/03/2024 03:24:48 PM hostname= 55c0e77d461c level= 20 method= Auto_Selection msg= Routing method supports auto assignment name= OmnichannelQueue pid= 1 status= Starting time= 2024-05-03T22:24:48.527Z 05/03/2024 03:24:48 PM hostname= 55c0e77d461c level= 51 msg= Using change streams name= DatabaseWatcher pid= 1 time= 2024-05-03T22:24:48.531Z 05/03/2024 03:24:48 PM [2024-05-03T22:24:48.534Z] INFO 18bb112c-9d9c-4422-9488-105052b6834b/TRANSIT: Connecting to the transporter... 05/03/2024 03:24:48 PM [2024-05-03T22:24:48.535Z] INFO 18bb112c-9d9c-4422-9488-105052b6834b/TRANSPORTER: TCP server is listening on port 33769 05/03/2024 03:24:48 PM [2024-05-03T22:24:48.536Z] INFO 18bb112c-9d9c-4422-9488-105052b6834b/TRANSPORTER: UDP Discovery is disabled. 05/03/2024 03:24:48 PM [2024-05-03T22:24:48.536Z] INFO 18bb112c-9d9c-4422-9488-105052b6834b/TRANSPORTER: TCP Transporter started. 05/03/2024 03:24:48 PM hostname= 55c0e77d461c level= 20 msg= Active queues: 1 name= OmnichannelQueue pid= 1 time= 2024-05-03T22:24:48.537Z 05/03/2024 03:24:48 PM hostname= 55c0e77d461c level= 30 msg= Service started name= OmnichannelQueue pid= 1 time= 2024-05-03T22:24:48.537Z 05/03/2024 03:24:48 PM hostname= 55c0e77d461c level= 20 msg= No more registered queues. Refreshing name= OmnichannelQueue pid= 1 time= 2024-05-03T22:24:48.538Z 05/03/2024 03:24:48 PM hostname= 55c0e77d461c level= 30 msg= [aggregate] - Start Cron. name= SAUMonitor pid= 1 time= 2024-05-03T22:24:48.559Z 05/03/2024 03:24:48 PM hostname= 55c0e77d461c level= 20 msg= Executing queue Public with timeout of 5000 name= OmnichannelQueue pid= 1 time= 2024-05-03T22:24:48.584Z 05/03/2024 03:24:48 PM hostname= 55c0e77d461c level= 20 msg= Processing items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:24:48.584Z 05/03/2024 03:24:48 PM hostname= 55c0e77d461c level= 20 msg= No more items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:24:48.592Z 05/03/2024 03:24:48 PM hostname= 55c0e77d461c level= 30 msg= Clearing old email inbox registrations name= EmailInbox pid= 1 time= 2024-05-03T22:24:48.594Z 05/03/2024 03:24:48 PM ufs: temp directory created at "/tmp/ufs" 05/03/2024 03:24:48 PM hostname= 55c0e77d461c level= 30 msg= Configured a total of 0 inboxes name= EmailInbox pid= 1 time= 2024-05-03T22:24:48.597Z 05/03/2024 03:24:48 PM hostname= 55c0e77d461c level= 20 msg= [start] name= SAUMonitor pid= 1 time= 2024-05-03T22:24:48.598Z 05/03/2024 03:24:48 PM hostname= 55c0e77d461c level= 30 msg= Service started name= Scheduler pid= 1 section= Omnichannel-Queue-Inactivity-Monitor time= 2024-05-03T22:24:48.601Z 05/03/2024 03:24:48 PM err.message= Workspace is not registered err.name= CloudWorkspaceRegistrationError err.stack= CloudWorkspaceRegistrationError: Workspace is not registered at app/cloud/server/functions/syncWorkspace/announcementSync.ts:81:10 at /app/bundle/programs/server/npm/node_modules/meteor/promise/node_modules/meteor-promise/fiber_pool.js:43:40 err.type= CloudWorkspaceRegistrationError function= announcementSync hostname= 55c0e77d461c level= 30 msg= Failed to sync with Rocket.Chat Cloud name= System pid= 1 time= 2024-05-03T22:24:48.603Z 05/03/2024 03:24:48 PM hostname= 55c0e77d461c level= 30 msg= Workspace does not have a valid access token, sync aborted name= System pid= 1 time= 2024-05-03T22:24:48.604Z 05/03/2024 03:24:48 PM hostname= 55c0e77d461c level= 30 msg= Service started name= Scheduler pid= 1 section= AutoCloseOnHoldScheduler time= 2024-05-03T22:24:48.616Z 05/03/2024 03:24:48 PM hostname= 55c0e77d461c level= 30 msg= Service started name= Scheduler pid= 1 section= AutoTransferChatScheduler time= 2024-05-03T22:24:48.617Z 05/03/2024 03:24:48 PM hostname= 55c0e77d461c level= 30 msg= Loaded the Apps Framework and loaded a total of 0 Apps! name= Rocket.Chat Apps pid= 1 time= 2024-05-03T22:24:48.630Z 05/03/2024 03:24:48 PM hostname= 55c0e77d461c level= 30 msg= Disabling CROWD Background Sync name= CROWD pid= 1 time= 2024-05-03T22:24:48.694Z 05/03/2024 03:24:48 PM hostname= 55c0e77d461c level= 30 msg= Using GridFS for custom sounds storage name= System pid= 1 time= 2024-05-03T22:24:48.694Z 05/03/2024 03:24:48 PM hostname= 55c0e77d461c level= 30 msg= Using GridFS for custom emoji storage name= System pid= 1 time= 2024-05-03T22:24:48.695Z 05/03/2024 03:24:48 PM hostname= 55c0e77d461c level= 20 msg= Load data for all providers name= Search Logger pid= 1 time= 2024-05-03T22:24:48.781Z 05/03/2024 03:24:48 PM hostname= 55c0e77d461c level= 30 msg= Checking for version updates name= VersionCheck pid= 1 time= 2024-05-03T22:24:48.781Z 05/03/2024 03:24:48 PM +----------------------------------------------------+ 05/03/2024 03:24:48 PM SERVER RUNNING 05/03/2024 03:24:48 PM +----------------------------------------------------+ 05/03/2024 03:24:48 PM
05/03/2024 03:24:48 PM Rocket.Chat Version: 6.7.2 05/03/2024 03:24:48 PM NodeJS Version: 14.21.3 - x64 05/03/2024 03:24:48 PM MongoDB Version: 6.0.15 05/03/2024 03:24:48 PM MongoDB Engine: wiredTiger 05/03/2024 03:24:48 PM Platform: linux 05/03/2024 03:24:48 PM Process Port: 3000 05/03/2024 03:24:48 PM Site URL: http://your-domain.com:3300 05/03/2024 03:24:48 PM ReplicaSet OpLog: Enabled 05/03/2024 03:24:48 PM Commit Hash: cb977231a2 05/03/2024 03:24:48 PM Commit Branch: HEAD 05/03/2024 03:24:48 PM

05/03/2024 03:24:48 PM +----------------------------------------------------+ 05/03/2024 03:24:48 PM hostname= 55c0e77d461c level= 20 msg= Starting business hour manager false name= LivechatStartup pid= 1 time= 2024-05-03T22:24:48.896Z 05/03/2024 03:24:48 PM hostname= 55c0e77d461c level= 20 method= Auto_Selection msg= Routing method supports auto assignment name= OmnichannelQueue pid= 1 status= Starting time= 2024-05-03T22:24:48.897Z 05/03/2024 03:24:49 PM [2024-05-03T22:24:49.042Z] INFO 18bb112c-9d9c-4422-9488-105052b6834b/REGISTRY: '$node' service is registered. 05/03/2024 03:24:49 PM [2024-05-03T22:24:49.043Z] INFO 18bb112c-9d9c-4422-9488-105052b6834b/REGISTRY: 'matrix' service is registered. 05/03/2024 03:24:49 PM [2024-05-03T22:24:49.044Z] INFO 18bb112c-9d9c-4422-9488-105052b6834b/$NODE: Service '$node' started. 05/03/2024 03:24:49 PM [2024-05-03T22:24:49.045Z] INFO 18bb112c-9d9c-4422-9488-105052b6834b/MATRIX: Service 'matrix' started. 05/03/2024 03:24:49 PM [2024-05-03T22:24:49.045Z] INFO 18bb112c-9d9c-4422-9488-105052b6834b/BROKER: ✔ ServiceBroker with 2 service(s) started successfully in 519ms. 05/03/2024 03:24:49 PM hostname= 55c0e77d461c level= 20 msg= Start provider 'defaultProvider' name= Search Logger pid= 1 time= 2024-05-03T22:24:49.795Z 05/03/2024 03:24:53 PM hostname= 55c0e77d461c level= 20 msg= No more registered queues. Refreshing name= OmnichannelQueue pid= 1 time= 2024-05-03T22:24:53.593Z 05/03/2024 03:24:53 PM hostname= 55c0e77d461c level= 20 msg= Executing queue Public with timeout of 5000 name= OmnichannelQueue pid= 1 time= 2024-05-03T22:24:53.595Z 05/03/2024 03:24:53 PM hostname= 55c0e77d461c level= 20 msg= Processing items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:24:53.595Z 05/03/2024 03:24:53 PM hostname= 55c0e77d461c level= 20 msg= No more items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:24:53.596Z 05/03/2024 03:24:58 PM hostname= 55c0e77d461c level= 20 msg= No more registered queues. Refreshing name= OmnichannelQueue pid= 1 time= 2024-05-03T22:24:58.596Z 05/03/2024 03:24:58 PM hostname= 55c0e77d461c level= 20 msg= Executing queue Public with timeout of 5000 name= OmnichannelQueue pid= 1 time= 2024-05-03T22:24:58.597Z 05/03/2024 03:24:58 PM hostname= 55c0e77d461c level= 20 msg= Processing items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:24:58.597Z 05/03/2024 03:24:58 PM hostname= 55c0e77d461c level= 20 msg= No more items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:24:58.599Z 05/03/2024 03:25:02 PM host= 192.168.50.8:3300 hostname= 55c0e77d461c level= 35 method= GET name= API pid= 1 referer= http://192.168.50.8:3300/ remoteIP= 192.168.50.244 responseTime= 7 status= 200 time= 2024-05-03T22:25:02.051Z url= /api/v1/service.configurations userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 userId= CGh33EM6nPYJJu9Sb 05/03/2024 03:25:02 PM hostname= 55c0e77d461c instanceId= 18bb112c-9d9c-4422-9488-105052b6834b level= 35 method= getUserRoles name= Meteor pid= 1 referer= http://192.168.50.8:3300/ remoteIP= 192.168.50.244 time= 2024-05-03T22:25:02.078Z userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 05/03/2024 03:25:02 PM Exception while invoking method getUserRoles errorClass [Error]: Invalid user [error-invalid-user] 05/03/2024 03:25:02 PM at app/lib/server/methods/getUserRoles.ts:16:10 05/03/2024 03:25:02 PM at /app/bundle/programs/server/npm/node_modules/meteor/promise/node_modules/meteor-promise/fiber_pool.js:43:40 05/03/2024 03:25:02 PM => awaited here: 05/03/2024 03:25:02 PM at Function.Promise.await (/app/bundle/programs/server/npm/node_modules/meteor/promise/node_modules/meteor-promise/promise_server.js:56:12) 05/03/2024 03:25:02 PM at packages/meteor.js:367:22 05/03/2024 03:25:02 PM at Meteor.EnvironmentVariable.EVp.withValue (packages/meteor.js:1389:31) 05/03/2024 03:25:02 PM at packages/ddp-server/livedata_server.js:1854:36 05/03/2024 03:25:02 PM at new Promise () 05/03/2024 03:25:02 PM at Server.applyAsync (packages/ddp-server/livedata_server.js:1853:12) 05/03/2024 03:25:02 PM at Server.callAsync (packages/ddp-server/livedata_server.js:1779:17) 05/03/2024 03:25:02 PM at app/api/server/v1/misc.ts:617:33 05/03/2024 03:25:02 PM at /app/bundle/programs/server/npm/node_modules/meteor/promise/node_modules/meteor-promise/fiber_pool.js:43:40 05/03/2024 03:25:02 PM => awaited here: 05/03/2024 03:25:02 PM at Function.Promise.await (/app/bundle/programs/server/npm/node_modules/meteor/promise/node_modules/meteor-promise/promise_server.js:56:12) 05/03/2024 03:25:02 PM at app/api/server/v1/misc.ts:617:17 05/03/2024 03:25:02 PM at /app/bundle/programs/server/npm/node_modules/meteor/promise/node_modules/meteor-promise/fiber_pool.js:43:40 { 05/03/2024 03:25:02 PM isClientSafe: true, 05/03/2024 03:25:02 PM error: 'error-invalid-user', 05/03/2024 03:25:02 PM reason: 'Invalid user', 05/03/2024 03:25:02 PM details: { method: 'getUserRoles' }, 05/03/2024 03:25:02 PM errorType: 'Meteor.Error' 05/03/2024 03:25:02 PM } 05/03/2024 03:25:02 PM host= 192.168.50.8:3300 hostname= 55c0e77d461c length= 89 level= 35 method= POST name= API pid= 1 referer= http://192.168.50.8:3300/ remoteIP= 192.168.50.244 responseTime= 4 status= 200 time= 2024-05-03T22:25:02.080Z url= /api/v1/method.callAnon/getUserRoles userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 05/03/2024 03:25:02 PM hostname= 55c0e77d461c instanceId= 18bb112c-9d9c-4422-9488-105052b6834b level= 35 method= license:isEnterprise name= Meteor pid= 1 referer= http://192.168.50.8:3300/ remoteIP= 192.168.50.244 time= 2024-05-03T22:25:02.240Z userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 05/03/2024 03:25:02 PM host= 192.168.50.8:3300 hostname= 55c0e77d461c length= 97 level= 35 method= POST name= API pid= 1 referer= http://192.168.50.8:3300/ remoteIP= 192.168.50.244 responseTime= 1 status= 200 time= 2024-05-03T22:25:02.241Z url= /api/v1/method.callAnon/license%3AisEnterprise userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 05/03/2024 03:25:02 PM host= 192.168.50.8:3300 hostname= 55c0e77d461c level= 35 method= GET name= API pid= 1 referer= http://192.168.50.8:3300/ remoteIP= 192.168.50.244 responseTime= 1 status= 200 time= 2024-05-03T22:25:02.265Z url= /api/apps/languages userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 05/03/2024 03:25:02 PM host= 192.168.50.8:3300 hostname= 55c0e77d461c level= 35 method= GET name= API pid= 1 referer= http://192.168.50.8:3300/ remoteIP= 192.168.50.244 responseTime= 0 status= 200 time= 2024-05-03T22:25:02.266Z url= /api/apps/actionButtons userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 05/03/2024 03:25:02 PM host= 192.168.50.8:3300 hostname= 55c0e77d461c length= 117 level= 35 method= POST name= API pid= 1 referer= http://192.168.50.8:3300/ remoteIP= 192.168.50.244 responseTime= 44 status= 200 time= 2024-05-03T22:25:02.369Z url= /api/v1/method.callAnon/permissions%3Aget userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 05/03/2024 03:25:02 PM hostname= 55c0e77d461c instanceId= 18bb112c-9d9c-4422-9488-105052b6834b level= 35 method= subscriptions/get name= Meteor pid= 1 referer= http://192.168.50.8:3300/home remoteIP= 192.168.50.244 time= 2024-05-03T22:25:02.464Z userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 05/03/2024 03:25:02 PM host= 192.168.50.8:3300 hostname= 55c0e77d461c length= 119 level= 35 method= POST name= API pid= 1 referer= http://192.168.50.8:3300/home remoteIP= 192.168.50.244 responseTime= 2 status= 200 time= 2024-05-03T22:25:02.465Z url= /api/v1/method.callAnon/subscriptions%3Aget userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 05/03/2024 03:25:02 PM hostname= 55c0e77d461c instanceId= 18bb112c-9d9c-4422-9488-105052b6834b level= 35 method= rooms/get name= Meteor pid= 1 referer= http://192.168.50.8:3300/home remoteIP= 192.168.50.244 time= 2024-05-03T22:25:02.592Z userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 05/03/2024 03:25:02 PM host= 192.168.50.8:3300 hostname= 55c0e77d461c length= 111 level= 35 method= POST name= API pid= 1 referer= http://192.168.50.8:3300/home remoteIP= 192.168.50.244 responseTime= 1 status= 200 time= 2024-05-03T22:25:02.592Z url= /api/v1/method.callAnon/rooms%3Aget userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 05/03/2024 03:25:02 PM hostname= 55c0e77d461c instanceId= 18bb112c-9d9c-4422-9488-105052b6834b level= 35 method= public-settings/get name= Meteor pid= 1 referer= http://192.168.50.8:3300/home remoteIP= 192.168.50.244 time= 2024-05-03T22:25:02.661Z userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 05/03/2024 03:25:02 PM host= 192.168.50.8:3300 hostname= 55c0e77d461c length= 121 level= 35 method= POST name= API pid= 1 referer= http://192.168.50.8:3300/home remoteIP= 192.168.50.244 responseTime= 15 status= 200 time= 2024-05-03T22:25:02.675Z url= /api/v1/method.callAnon/public-settings%3Aget userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 05/03/2024 03:25:02 PM hostname= 55c0e77d461c instanceId= 18bb112c-9d9c-4422-9488-105052b6834b level= 35 method= getSetupWizardParameters name= Meteor pid= 1 referer= http://192.168.50.8:3300/setup-wizard/1 remoteIP= 192.168.50.244 time= 2024-05-03T22:25:02.796Z userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 05/03/2024 03:25:02 PM host= 192.168.50.8:3300 hostname= 55c0e77d461c length= 158 level= 35 method= POST name= API pid= 1 referer= http://192.168.50.8:3300/setup-wizard/1 remoteIP= 192.168.50.244 responseTime= 4 status= 200 time= 2024-05-03T22:25:02.800Z url= /api/v1/method.callAnon/getSetupWizardParameters userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 05/03/2024 03:25:03 PM hostname= 55c0e77d461c level= 20 msg= No more registered queues. Refreshing name= OmnichannelQueue pid= 1 time= 2024-05-03T22:25:03.601Z 05/03/2024 03:25:03 PM hostname= 55c0e77d461c level= 20 msg= Executing queue Public with timeout of 5000 name= OmnichannelQueue pid= 1 time= 2024-05-03T22:25:03.602Z 05/03/2024 03:25:03 PM hostname= 55c0e77d461c level= 20 msg= Processing items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:25:03.602Z 05/03/2024 03:25:03 PM hostname= 55c0e77d461c level= 20 msg= No more items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:25:03.603Z 05/03/2024 03:25:08 PM hostname= 55c0e77d461c level= 20 msg= No more registered queues. Refreshing name= OmnichannelQueue pid= 1 time= 2024-05-03T22:25:08.604Z 05/03/2024 03:25:08 PM hostname= 55c0e77d461c level= 20 msg= Executing queue Public with timeout of 5000 name= OmnichannelQueue pid= 1 time= 2024-05-03T22:25:08.605Z 05/03/2024 03:25:08 PM hostname= 55c0e77d461c level= 20 msg= Processing items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:25:08.605Z 05/03/2024 03:25:08 PM hostname= 55c0e77d461c level= 20 msg= No more items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:25:08.607Z 05/03/2024 03:25:13 PM hostname= 55c0e77d461c instanceId= 18bb112c-9d9c-4422-9488-105052b6834b level= 35 method= registerUser name= Meteor pid= 1 referer= http://192.168.50.8:3300/setup-wizard/1 remoteIP= 192.168.50.244 time= 2024-05-03T22:25:13.378Z userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 05/03/2024 03:25:13 PM host= 192.168.50.8:3300 hostname= 55c0e77d461c length= 210 level= 35 method= POST name= API pid= 1 referer= http://192.168.50.8:3300/setup-wizard/1 remoteIP= 192.168.50.244 responseTime= 74 status= 200 time= 2024-05-03T22:25:13.451Z url= /api/v1/method.callAnon/registerUser userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 05/03/2024 03:25:13 PM hostname= 55c0e77d461c level= 20 msg= Executing callback with id 2fa for hook onValidateLogin name= Callbacks pid= 1 time= 2024-05-03T22:25:13.575Z 05/03/2024 03:25:13 PM hostname= 55c0e77d461c level= 20 msg= Executing callback with id GA94JRySvCBcgdLHD for hook afterValidateLogin name= Callbacks pid= 1 time= 2024-05-03T22:25:13.579Z 05/03/2024 03:25:13 PM host= 192.168.50.8:3300 hostname= 55c0e77d461c length= 260 level= 35 method= POST name= API pid= 1 referer= http://192.168.50.8:3300/setup-wizard/1 remoteIP= 192.168.50.244 responseTime= 55 status= 200 time= 2024-05-03T22:25:13.582Z url= /api/v1/method.callAnon/login userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 05/03/2024 03:25:13 PM hostname= 55c0e77d461c level= 20 msg= No more registered queues. Refreshing name= OmnichannelQueue pid= 1 time= 2024-05-03T22:25:13.608Z 05/03/2024 03:25:13 PM hostname= 55c0e77d461c level= 20 msg= Executing queue Public with timeout of 5000 name= OmnichannelQueue pid= 1 time= 2024-05-03T22:25:13.609Z 05/03/2024 03:25:13 PM hostname= 55c0e77d461c level= 20 msg= Processing items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:25:13.609Z 05/03/2024 03:25:13 PM hostname= 55c0e77d461c level= 20 msg= No more items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:25:13.623Z 05/03/2024 03:25:13 PM hostname= 55c0e77d461c level= 20 msg= Executing callback with id 2fa for hook onValidateLogin name= Callbacks pid= 1 time= 2024-05-03T22:25:13.655Z 05/03/2024 03:25:13 PM hostname= 55c0e77d461c level= 20 msg= Executing callback with id GA94JRySvCBcgdLHD for hook afterValidateLogin name= Callbacks pid= 1 time= 2024-05-03T22:25:13.661Z 05/03/2024 03:25:13 PM host= 192.168.50.8:3300 hostname= 55c0e77d461c level= 35 method= GET name= API pid= 1 referer= http://192.168.50.8:3300/setup-wizard/1 remoteIP= 192.168.50.244 responseTime= 12 status= 200 time= 2024-05-03T22:25:13.669Z url= /api/v1/emoji-custom.list userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 userId= BhLhTHTgJtuxcKvPo 05/03/2024 03:25:13 PM host= 192.168.50.8:3300 hostname= 55c0e77d461c level= 35 method= GET name= API pid= 1 referer= http://192.168.50.8:3300/setup-wizard/1 remoteIP= 192.168.50.244 responseTime= 5 status= 200 time= 2024-05-03T22:25:13.679Z url= /api/v1/roles.list userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 userId= BhLhTHTgJtuxcKvPo 05/03/2024 03:25:13 PM host= 192.168.50.8:3300 hostname= 55c0e77d461c level= 35 method= GET name= API pid= 1 referer= http://192.168.50.8:3300/setup-wizard/1 remoteIP= 192.168.50.244 responseTime= 0 status= 200 time= 2024-05-03T22:25:13.680Z url= /api/v1/commands.list userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 userId= BhLhTHTgJtuxcKvPo 05/03/2024 03:25:13 PM host= 192.168.50.8:3300 hostname= 55c0e77d461c level= 35 method= GET name= API pid= 1 referer= http://192.168.50.8:3300/setup-wizard/1 remoteIP= 192.168.50.244 responseTime= 3 status= 200 time= 2024-05-03T22:25:13.687Z url= /api/v1/licenses.info userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 userId= BhLhTHTgJtuxcKvPo 05/03/2024 03:25:13 PM host= 192.168.50.8:3300 hostname= 55c0e77d461c level= 35 method= GET name= API pid= 1 referer= http://192.168.50.8:3300/setup-wizard/1 remoteIP= 192.168.50.244 responseTime= 0 status= 200 time= 2024-05-03T22:25:13.697Z url= /api/v1/commands.list userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 userId= BhLhTHTgJtuxcKvPo 05/03/2024 03:25:13 PM hostname= 55c0e77d461c instanceId= 18bb112c-9d9c-4422-9488-105052b6834b level= 35 method= setUsername name= Meteor pid= 1 referer= http://192.168.50.8:3300/setup-wizard/1 remoteIP= 192.168.50.244 time= 2024-05-03T22:25:13.704Z userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 userId= BhLhTHTgJtuxcKvPo 05/03/2024 03:25:13 PM hostname= 55c0e77d461c instanceId= 18bb112c-9d9c-4422-9488-105052b6834b level= 35 method= license:getModules name= Meteor pid= 1 referer= http://192.168.50.8:3300/setup-wizard/1 remoteIP= 192.168.50.244 time= 2024-05-03T22:25:13.740Z userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 userId= BhLhTHTgJtuxcKvPo 05/03/2024 03:25:13 PM host= 192.168.50.8:3300 hostname= 55c0e77d461c length= 96 level= 35 method= POST name= API pid= 1 referer= http://192.168.50.8:3300/setup-wizard/1 remoteIP= 192.168.50.244 responseTime= 1 status= 200 time= 2024-05-03T22:25:13.741Z url= /api/v1/method.call/license%3AgetModules userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 userId= BhLhTHTgJtuxcKvPo 05/03/2024 03:25:13 PM hostname= 55c0e77d461c instanceId= 18bb112c-9d9c-4422-9488-105052b6834b level= 35 method= getUserRoles name= Meteor pid= 1 referer= http://192.168.50.8:3300/setup-wizard/1 remoteIP= 192.168.50.244 time= 2024-05-03T22:25:13.742Z userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 userId= BhLhTHTgJtuxcKvPo 05/03/2024 03:25:13 PM hostname= 55c0e77d461c instanceId= 18bb112c-9d9c-4422-9488-105052b6834b level= 35 method= listCustomSounds name= Meteor pid= 1 referer= http://192.168.50.8:3300/setup-wizard/1 remoteIP= 192.168.50.244 time= 2024-05-03T22:25:13.744Z userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 userId= BhLhTHTgJtuxcKvPo 05/03/2024 03:25:13 PM host= 192.168.50.8:3300 hostname= 55c0e77d461c length= 90 level= 35 method= POST name= API pid= 1 referer= http://192.168.50.8:3300/setup-wizard/1 remoteIP= 192.168.50.244 responseTime= 4 status= 200 time= 2024-05-03T22:25:13.745Z url= /api/v1/method.call/getUserRoles userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 userId= BhLhTHTgJtuxcKvPo 05/03/2024 03:25:13 PM host= 192.168.50.8:3300 hostname= 55c0e77d461c length= 94 level= 35 method= POST name= API pid= 1 referer= http://192.168.50.8:3300/setup-wizard/1 remoteIP= 192.168.50.244 responseTime= 2 status= 200 time= 2024-05-03T22:25:13.746Z url= /api/v1/method.call/listCustomSounds userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 userId= BhLhTHTgJtuxcKvPo 05/03/2024 03:25:13 PM hostname= 55c0e77d461c instanceId= 18bb112c-9d9c-4422-9488-105052b6834b level= 35 method= subscriptions/get name= Meteor pid= 1 referer= http://192.168.50.8:3300/setup-wizard/1 remoteIP= 192.168.50.244 time= 2024-05-03T22:25:13.749Z userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 userId= BhLhTHTgJtuxcKvPo 05/03/2024 03:25:13 PM host= 192.168.50.8:3300 hostname= 55c0e77d461c length= 95 level= 35 method= POST name= API pid= 1 referer= http://192.168.50.8:3300/setup-wizard/1 remoteIP= 192.168.50.244 responseTime= 2 status= 200 time= 2024-05-03T22:25:13.751Z url= /api/v1/method.call/subscriptions%3Aget userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 userId= BhLhTHTgJtuxcKvPo 05/03/2024 03:25:13 PM hostname= 55c0e77d461c instanceId= 18bb112c-9d9c-4422-9488-105052b6834b level= 35 method= rooms/get name= Meteor pid= 1 referer= http://192.168.50.8:3300/setup-wizard/1 remoteIP= 192.168.50.244 time= 2024-05-03T22:25:13.753Z userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 userId= BhLhTHTgJtuxcKvPo 05/03/2024 03:25:13 PM host= 192.168.50.8:3300 hostname= 55c0e77d461c length= 87 level= 35 method= POST name= API pid= 1 referer= http://192.168.50.8:3300/setup-wizard/1 remoteIP= 192.168.50.244 responseTime= 3 status= 200 time= 2024-05-03T22:25:13.755Z url= /api/v1/method.call/rooms%3Aget userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 userId= BhLhTHTgJtuxcKvPo 05/03/2024 03:25:13 PM host= 192.168.50.8:3300 hostname= 55c0e77d461c length= 93 level= 35 method= POST name= API pid= 1 referer= http://192.168.50.8:3300/setup-wizard/1 remoteIP= 192.168.50.244 responseTime= 39 status= 200 time= 2024-05-03T22:25:13.835Z url= /api/v1/method.call/permissions%3Aget userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 userId= BhLhTHTgJtuxcKvPo 05/03/2024 03:25:13 PM hostname= 55c0e77d461c instanceId= 18bb112c-9d9c-4422-9488-105052b6834b level= 35 method= private-settings/get name= Meteor pid= 1 referer= http://192.168.50.8:3300/setup-wizard/1 remoteIP= 192.168.50.244 time= 2024-05-03T22:25:13.844Z userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 userId= BhLhTHTgJtuxcKvPo 05/03/2024 03:25:13 PM host= 192.168.50.8:3300 hostname= 55c0e77d461c level= 35 method= GET name= API pid= 1 referer= http://192.168.50.8:3300/setup-wizard/1 remoteIP= 192.168.50.244 responseTime= 5 status= 200 time= 2024-05-03T22:25:13.852Z url= /api/v1/me userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 userId= BhLhTHTgJtuxcKvPo 05/03/2024 03:25:13 PM host= 192.168.50.8:3300 hostname= 55c0e77d461c length= 101 level= 35 method= POST name= API pid= 1 referer= http://192.168.50.8:3300/setup-wizard/1 remoteIP= 192.168.50.244 responseTime= 154 status= 200 time= 2024-05-03T22:25:13.857Z url= /api/v1/method.call/setUsername userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 userId= BhLhTHTgJtuxcKvPo 05/03/2024 03:25:13 PM hostname= 55c0e77d461c level= 20 msg= Executing callback with id integrations-userCreated for hook afterCreateUser name= Callbacks pid= 1 time= 2024-05-03T22:25:13.857Z 05/03/2024 03:25:13 PM arg= userCreated hostname= 55c0e77d461c level= 20 msg= Execute Trigger: name= Integrations pid= 1 section= Outgoing WebHook time= 2024-05-03T22:25:13.857Z 05/03/2024 03:25:13 PM argObject.event= userCreated argObject.user._id= BhLhTHTgJtuxcKvPo argObject.user._updatedAt= 2024-05-03T22:25:13.656Z argObject.user.active= true argObject.user.createdAt= 2024-05-03T22:25:13.423Z argObject.user.emails= [{"address":"XXXXXXX","verified":false}] argObject.user.lastLogin= 2024-05-03T22:25:13.656Z argObject.user.name= Scott Truchot argObject.user.roles= ["user","admin"] argObject.user.services.email.verificationTokens= [{"address":"XXXXXXX","token":"xxxxxxxxx","when":"2024-05-03T22:25:13.443Z"}] argObject.user.services.email2fa.changedAt= 2024-05-03T22:25:13.423Z argObject.user.services.email2fa.enabled= true argObject.user.services.password.bcrypt= $2b$10$lT86RVLbOoNQsQkiafgQf.mCLHIyWyZ4vZuvLw3ZjDy1HvTFb0QB6 argObject.user.services.resume.loginTokens= [{"hashedToken":"/SG8UNNC0JgWtyrvc8p7vehW7WKS35X3Rm3STnB4MvM=","when":"2024-05-03T22:25:13.578Z"}] argObject.user.status= online argObject.user.statusConnection= online argObject.user.type= user hostname= 55c0e77d461c level= 20 msg= Got the event arguments for the event: userCreated name= Integrations pid= 1 section= Outgoing WebHook time= 2024-05-03T22:25:13.858Z 05/03/2024 03:25:13 PM hostname= 55c0e77d461c level= 20 msg= Starting search for triggers for the room: __any name= Integrations pid= 1 section= Outgoing WebHook time= 2024-05-03T22:25:13.858Z 05/03/2024 03:25:13 PM hostname= 55c0e77d461c level= 20 msg= Found 0 to iterate over and see if the match the event. name= Integrations pid= 1 section= Outgoing WebHook time= 2024-05-03T22:25:13.858Z 05/03/2024 03:25:13 PM hostname= 55c0e77d461c level= 20 msg= Executing callback with id livechat-after-create-user-update-agent for hook afterCreateUser name= Callbacks pid= 1 time= 2024-05-03T22:25:13.858Z 05/03/2024 03:25:13 PM host= 192.168.50.8:3300 hostname= 55c0e77d461c length= 98 level= 35 method= POST name= API pid= 1 referer= http://192.168.50.8:3300/setup-wizard/1 remoteIP= 192.168.50.244 responseTime= 56 status= 200 time= 2024-05-03T22:25:13.900Z url= /api/v1/method.call/private-settings%3Aget userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 userId= BhLhTHTgJtuxcKvPo 05/03/2024 03:25:13 PM hostname= 55c0e77d461c instanceId= 18bb112c-9d9c-4422-9488-105052b6834b level= 35 method= userSetUtcOffset name= Meteor pid= 1 referer= http://192.168.50.8:3300/setup-wizard/1 remoteIP= 192.168.50.244 time= 2024-05-03T22:25:13.928Z userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 userId= BhLhTHTgJtuxcKvPo 05/03/2024 03:25:13 PM host= 192.168.50.8:3300 hostname= 55c0e77d461c length= 96 level= 35 method= POST name= API pid= 1 referer= http://192.168.50.8:3300/setup-wizard/1 remoteIP= 192.168.50.244 responseTime= 2 status= 200 time= 2024-05-03T22:25:13.930Z url= /api/v1/method.call/userSetUtcOffset userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 userId= BhLhTHTgJtuxcKvPo 05/03/2024 03:25:13 PM hostname= 55c0e77d461c instanceId= 18bb112c-9d9c-4422-9488-105052b6834b level= 35 method= autoTranslate.getProviderUiMetadata name= Meteor pid= 1 referer= http://192.168.50.8:3300/setup-wizard/2 remoteIP= 192.168.50.244 time= 2024-05-03T22:25:13.946Z userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 userId= BhLhTHTgJtuxcKvPo 05/03/2024 03:25:13 PM host= 192.168.50.8:3300 hostname= 55c0e77d461c length= 113 level= 35 method= POST name= API pid= 1 referer= http://192.168.50.8:3300/setup-wizard/2 remoteIP= 192.168.50.244 responseTime= 1 status= 200 time= 2024-05-03T22:25:13.947Z url= /api/v1/method.call/autoTranslate.getProviderUiMetadata userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 userId= BhLhTHTgJtuxcKvPo 05/03/2024 03:25:13 PM hostname= 55c0e77d461c instanceId= 18bb112c-9d9c-4422-9488-105052b6834b level= 35 method= autoTranslate.getSupportedLanguages name= Meteor pid= 1 referer= http://192.168.50.8:3300/setup-wizard/2 remoteIP= 192.168.50.244 time= 2024-05-03T22:25:13.948Z userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 userId= BhLhTHTgJtuxcKvPo 05/03/2024 03:25:13 PM Exception while invoking method autoTranslate.getSupportedLanguages errorClass [Error]: Auto-Translate is disabled [error-autotranslate-disabled] 05/03/2024 03:25:13 PM at app/autotranslate/server/methods/getSupportedLanguages.ts:20:10 05/03/2024 03:25:13 PM at /app/bundle/programs/server/npm/node_modules/meteor/promise/node_modules/meteor-promise/fiber_pool.js:43:40 05/03/2024 03:25:13 PM => awaited here: 05/03/2024 03:25:13 PM at Function.Promise.await (/app/bundle/programs/server/npm/node_modules/meteor/promise/node_modules/meteor-promise/promise_server.js:56:12) 05/03/2024 03:25:13 PM at packages/meteor.js:367:22 05/03/2024 03:25:13 PM at Meteor.EnvironmentVariable.EVp.withValue (packages/meteor.js:1389:31) 05/03/2024 03:25:13 PM at packages/ddp-server/livedata_server.js:1854:36 05/03/2024 03:25:13 PM at new Promise () 05/03/2024 03:25:13 PM at Server.applyAsync (packages/ddp-server/livedata_server.js:1853:12) 05/03/2024 03:25:13 PM at Server.callAsync (packages/ddp-server/livedata_server.js:1779:17) 05/03/2024 03:25:13 PM at app/api/server/v1/misc.ts:561:33 05/03/2024 03:25:13 PM at /app/bundle/programs/server/npm/node_modules/meteor/promise/node_modules/meteor-promise/fiber_pool.js:43:40 05/03/2024 03:25:13 PM => awaited here: 05/03/2024 03:25:13 PM at Function.Promise.await (/app/bundle/programs/server/npm/node_modules/meteor/promise/node_modules/meteor-promise/promise_server.js:56:12) 05/03/2024 03:25:13 PM at app/api/server/v1/misc.ts:561:17 05/03/2024 03:25:13 PM at /app/bundle/programs/server/npm/node_modules/meteor/promise/node_modules/meteor-promise/fiber_pool.js:43:40 { 05/03/2024 03:25:13 PM isClientSafe: true, 05/03/2024 03:25:13 PM error: 'error-autotranslate-disabled', 05/03/2024 03:25:13 PM reason: 'Auto-Translate is disabled', 05/03/2024 03:25:13 PM details: undefined, 05/03/2024 03:25:13 PM errorType: 'Meteor.Error' 05/03/2024 03:25:13 PM } 05/03/2024 03:25:13 PM host= 192.168.50.8:3300 hostname= 55c0e77d461c length= 119 level= 35 method= POST name= API pid= 1 referer= http://192.168.50.8:3300/setup-wizard/2 remoteIP= 192.168.50.244 responseTime= 1 status= 200 time= 2024-05-03T22:25:13.948Z url= /api/v1/method.call/autoTranslate.getSupportedLanguages userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 userId= BhLhTHTgJtuxcKvPo 05/03/2024 03:25:13 PM hostname= 55c0e77d461c instanceId= 18bb112c-9d9c-4422-9488-105052b6834b level= 35 method= livechat:getRoutingConfig name= Meteor pid= 1 referer= http://192.168.50.8:3300/setup-wizard/2 remoteIP= 192.168.50.244 time= 2024-05-03T22:25:13.949Z userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 userId= BhLhTHTgJtuxcKvPo 05/03/2024 03:25:13 PM host= 192.168.50.8:3300 hostname= 55c0e77d461c length= 103 level= 35 method= POST name= API pid= 1 referer= http://192.168.50.8:3300/setup-wizard/2 remoteIP= 192.168.50.244 responseTime= 0 status= 200 time= 2024-05-03T22:25:13.949Z url= /api/v1/method.call/livechat%3AgetRoutingConfig userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 userId= BhLhTHTgJtuxcKvPo 05/03/2024 03:25:13 PM hostname= 55c0e77d461c instanceId= 18bb112c-9d9c-4422-9488-105052b6834b level= 35 method= saveSettings name= Meteor pid= 1 referer= http://192.168.50.8:3300/setup-wizard/2 remoteIP= 192.168.50.244 time= 2024-05-03T22:25:13.960Z userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 userId= BhLhTHTgJtuxcKvPo 05/03/2024 03:25:13 PM host= 192.168.50.8:3300 hostname= 55c0e77d461c length= 168 level= 35 method= POST name= API pid= 1 referer= http://192.168.50.8:3300/setup-wizard/2 remoteIP= 192.168.50.244 responseTime= 5 status= 200 time= 2024-05-03T22:25:13.965Z url= /api/v1/method.call/saveSettings userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 userId= BhLhTHTgJtuxcKvPo 05/03/2024 03:25:15 PM hostname= 55c0e77d461c instanceId= 18bb112c-9d9c-4422-9488-105052b6834b level= 35 method= saveSetting name= Meteor pid= 1 referer= http://192.168.50.8:3300/setup-wizard/2 remoteIP= 192.168.50.244 time= 2024-05-03T22:25:15.819Z userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 userId= BhLhTHTgJtuxcKvPo 05/03/2024 03:25:15 PM host= 192.168.50.8:3300 hostname= 55c0e77d461c length= 130 level= 35 method= POST name= API pid= 1 referer= http://192.168.50.8:3300/setup-wizard/2 remoteIP= 192.168.50.244 responseTime= 14 status= 200 time= 2024-05-03T22:25:15.832Z url= /api/v1/method.call/saveSetting userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 userId= BhLhTHTgJtuxcKvPo 05/03/2024 03:25:16 PM hostname= 55c0e77d461c level= 40 msg= Updating fingerprint as pending for admin verification 'VW8kBebcr/JIsEubqNytYwyH4Nsxq5cCjv3ojd8CDsg=' name= FingerPrint pid= 1 time= 2024-05-03T22:25:16.337Z 05/03/2024 03:25:16 PM hostname= 55c0e77d461c instanceId= 18bb112c-9d9c-4422-9488-105052b6834b level= 35 method= private-settings/get name= Meteor pid= 1 referer= http://192.168.50.8:3300/setup-wizard/2 remoteIP= 192.168.50.244 time= 2024-05-03T22:25:16.366Z userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 userId= BhLhTHTgJtuxcKvPo 05/03/2024 03:25:16 PM host= 192.168.50.8:3300 hostname= 55c0e77d461c length= 123 level= 35 method= POST name= API pid= 1 referer= http://192.168.50.8:3300/setup-wizard/2 remoteIP= 192.168.50.244 responseTime= 2 status= 200 time= 2024-05-03T22:25:16.368Z url= /api/v1/method.call/private-settings%3Aget userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 userId= BhLhTHTgJtuxcKvPo 05/03/2024 03:25:18 PM hostname= 55c0e77d461c level= 20 msg= No more registered queues. Refreshing name= OmnichannelQueue pid= 1 time= 2024-05-03T22:25:18.624Z 05/03/2024 03:25:18 PM hostname= 55c0e77d461c level= 20 msg= Executing queue Public with timeout of 5000 name= OmnichannelQueue pid= 1 time= 2024-05-03T22:25:18.625Z 05/03/2024 03:25:18 PM hostname= 55c0e77d461c level= 20 msg= Processing items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:25:18.625Z 05/03/2024 03:25:18 PM hostname= 55c0e77d461c level= 20 msg= No more items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:25:18.626Z 05/03/2024 03:25:19 PM host= 192.168.50.8:3300 hostname= 55c0e77d461c length= 35 level= 35 method= POST name= API pid= 1 referer= http://192.168.50.8:3300/setup-wizard/2 remoteIP= 192.168.50.244 responseTime= 15 status= 200 time= 2024-05-03T22:25:19.231Z url= /api/v1/fingerprint userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 userId= BhLhTHTgJtuxcKvPo 05/03/2024 03:25:19 PM hostname= 55c0e77d461c instanceId= 18bb112c-9d9c-4422-9488-105052b6834b level= 35 method= private-settings/get name= Meteor pid= 1 referer= http://192.168.50.8:3300/setup-wizard/2 remoteIP= 192.168.50.244 time= 2024-05-03T22:25:19.248Z userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 userId= BhLhTHTgJtuxcKvPo 05/03/2024 03:25:19 PM host= 192.168.50.8:3300 hostname= 55c0e77d461c length= 123 level= 35 method= POST name= API pid= 1 referer= http://192.168.50.8:3300/setup-wizard/2 remoteIP= 192.168.50.244 responseTime= 2 status= 200 time= 2024-05-03T22:25:19.250Z url= /api/v1/method.call/private-settings%3Aget userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 userId= BhLhTHTgJtuxcKvPo 05/03/2024 03:25:23 PM hostname= 55c0e77d461c level= 20 msg= No more registered queues. Refreshing name= OmnichannelQueue pid= 1 time= 2024-05-03T22:25:23.627Z 05/03/2024 03:25:23 PM hostname= 55c0e77d461c level= 20 msg= Executing queue Public with timeout of 5000 name= OmnichannelQueue pid= 1 time= 2024-05-03T22:25:23.628Z 05/03/2024 03:25:23 PM hostname= 55c0e77d461c level= 20 msg= Processing items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:25:23.628Z 05/03/2024 03:25:23 PM hostname= 55c0e77d461c level= 20 msg= No more items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:25:23.631Z 05/03/2024 03:25:28 PM hostname= 55c0e77d461c level= 20 msg= No more registered queues. Refreshing name= OmnichannelQueue pid= 1 time= 2024-05-03T22:25:28.631Z 05/03/2024 03:25:28 PM hostname= 55c0e77d461c level= 20 msg= Executing queue Public with timeout of 5000 name= OmnichannelQueue pid= 1 time= 2024-05-03T22:25:28.632Z 05/03/2024 03:25:28 PM hostname= 55c0e77d461c level= 20 msg= Processing items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:25:28.632Z 05/03/2024 03:25:28 PM hostname= 55c0e77d461c level= 20 msg= No more items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:25:28.633Z 05/03/2024 03:25:33 PM hostname= 55c0e77d461c level= 20 msg= No more registered queues. Refreshing name= OmnichannelQueue pid= 1 time= 2024-05-03T22:25:33.634Z 05/03/2024 03:25:33 PM hostname= 55c0e77d461c level= 20 msg= Executing queue Public with timeout of 5000 name= OmnichannelQueue pid= 1 time= 2024-05-03T22:25:33.640Z 05/03/2024 03:25:33 PM hostname= 55c0e77d461c level= 20 msg= Processing items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:25:33.640Z 05/03/2024 03:25:33 PM hostname= 55c0e77d461c level= 20 msg= No more items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:25:33.642Z 05/03/2024 03:25:34 PM hostname= 55c0e77d461c instanceId= 18bb112c-9d9c-4422-9488-105052b6834b level= 35 method= saveSettings name= Meteor pid= 1 referer= http://192.168.50.8:3300/setup-wizard/2 remoteIP= 192.168.50.244 time= 2024-05-03T22:25:34.683Z userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 userId= BhLhTHTgJtuxcKvPo 05/03/2024 03:25:34 PM host= 192.168.50.8:3300 hostname= 55c0e77d461c length= 286 level= 35 method= POST name= API pid= 1 referer= http://192.168.50.8:3300/setup-wizard/2 remoteIP= 192.168.50.244 responseTime= 19 status= 200 time= 2024-05-03T22:25:34.701Z url= /api/v1/method.call/saveSettings userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 userId= BhLhTHTgJtuxcKvPo 05/03/2024 03:25:34 PM hostname= 55c0e77d461c instanceId= 18bb112c-9d9c-4422-9488-105052b6834b level= 35 method= cloud:getWorkspaceRegisterData name= Meteor pid= 1 referer= http://192.168.50.8:3300/setup-wizard/3 remoteIP= 192.168.50.244 time= 2024-05-03T22:25:34.812Z userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 userId= BhLhTHTgJtuxcKvPo 05/03/2024 03:25:34 PM host= 192.168.50.8:3300 hostname= 55c0e77d461c length= 108 level= 35 method= POST name= API pid= 1 referer= http://192.168.50.8:3300/setup-wizard/3 remoteIP= 192.168.50.244 responseTime= 30 status= 200 time= 2024-05-03T22:25:34.841Z url= /api/v1/method.call/cloud%3AgetWorkspaceRegisterData userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 userId= BhLhTHTgJtuxcKvPo 05/03/2024 03:25:35 PM host= 192.168.50.8:3300 hostname= 55c0e77d461c length= 0 level= 35 method= POST name= API pid= 1 referer= http://192.168.50.8:3300/setup-wizard/3 remoteIP= 192.168.50.244 responseTime= 311 status= 200 time= 2024-05-03T22:25:35.149Z url= /api/v1/cloud.registerPreIntent userAgent= Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 userId= BhLhTHTgJtuxcKvPo 05/03/2024 03:25:38 PM hostname= 55c0e77d461c level= 20 msg= No more registered queues. Refreshing name= OmnichannelQueue pid= 1 time= 2024-05-03T22:25:38.642Z 05/03/2024 03:25:38 PM hostname= 55c0e77d461c level= 20 msg= Executing queue Public with timeout of 5000 name= OmnichannelQueue pid= 1 time= 2024-05-03T22:25:38.643Z 05/03/2024 03:25:38 PM hostname= 55c0e77d461c level= 20 msg= Processing items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:25:38.643Z 05/03/2024 03:25:38 PM hostname= 55c0e77d461c level= 20 msg= No more items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:25:38.644Z 05/03/2024 03:25:43 PM hostname= 55c0e77d461c level= 20 msg= No more registered queues. Refreshing name= OmnichannelQueue pid= 1 time= 2024-05-03T22:25:43.644Z 05/03/2024 03:25:43 PM hostname= 55c0e77d461c level= 20 msg= Executing queue Public with timeout of 5000 name= OmnichannelQueue pid= 1 time= 2024-05-03T22:25:43.646Z 05/03/2024 03:25:43 PM hostname= 55c0e77d461c level= 20 msg= Processing items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:25:43.646Z 05/03/2024 03:25:43 PM hostname= 55c0e77d461c level= 20 msg= No more items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:25:43.647Z 05/03/2024 03:25:48 PM hostname= 55c0e77d461c level= 20 msg= No more registered queues. Refreshing name= OmnichannelQueue pid= 1 time= 2024-05-03T22:25:48.648Z 05/03/2024 03:25:48 PM hostname= 55c0e77d461c level= 20 msg= Executing queue Public with timeout of 5000 name= OmnichannelQueue pid= 1 time= 2024-05-03T22:25:48.649Z 05/03/2024 03:25:48 PM hostname= 55c0e77d461c level= 20 msg= Processing items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:25:48.649Z 05/03/2024 03:25:48 PM hostname= 55c0e77d461c level= 20 msg= No more items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:25:48.650Z 05/03/2024 03:25:53 PM hostname= 55c0e77d461c level= 20 msg= No more registered queues. Refreshing name= OmnichannelQueue pid= 1 time= 2024-05-03T22:25:53.651Z 05/03/2024 03:25:53 PM hostname= 55c0e77d461c level= 20 msg= Executing queue Public with timeout of 5000 name= OmnichannelQueue pid= 1 time= 2024-05-03T22:25:53.652Z 05/03/2024 03:25:53 PM hostname= 55c0e77d461c level= 20 msg= Processing items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:25:53.652Z 05/03/2024 03:25:53 PM hostname= 55c0e77d461c level= 20 msg= No more items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:25:53.653Z 05/03/2024 03:25:58 PM hostname= 55c0e77d461c level= 20 msg= No more registered queues. Refreshing name= OmnichannelQueue pid= 1 time= 2024-05-03T22:25:58.654Z 05/03/2024 03:25:58 PM hostname= 55c0e77d461c level= 20 msg= Executing queue Public with timeout of 5000 name= OmnichannelQueue pid= 1 time= 2024-05-03T22:25:58.655Z 05/03/2024 03:25:58 PM hostname= 55c0e77d461c level= 20 msg= Processing items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:25:58.655Z 05/03/2024 03:25:58 PM hostname= 55c0e77d461c level= 20 msg= No more items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:25:58.656Z 05/03/2024 03:26:03 PM hostname= 55c0e77d461c level= 20 msg= No more registered queues. Refreshing name= OmnichannelQueue pid= 1 time= 2024-05-03T22:26:03.656Z 05/03/2024 03:26:03 PM hostname= 55c0e77d461c level= 20 msg= Executing queue Public with timeout of 5000 name= OmnichannelQueue pid= 1 time= 2024-05-03T22:26:03.658Z 05/03/2024 03:26:03 PM hostname= 55c0e77d461c level= 20 msg= Processing items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:26:03.658Z 05/03/2024 03:26:03 PM hostname= 55c0e77d461c level= 20 msg= No more items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:26:03.659Z 05/03/2024 03:26:08 PM hostname= 55c0e77d461c level= 20 msg= No more registered queues. Refreshing name= OmnichannelQueue pid= 1 time= 2024-05-03T22:26:08.660Z 05/03/2024 03:26:08 PM hostname= 55c0e77d461c level= 20 msg= Executing queue Public with timeout of 5000 name= OmnichannelQueue pid= 1 time= 2024-05-03T22:26:08.663Z 05/03/2024 03:26:08 PM hostname= 55c0e77d461c level= 20 msg= Processing items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:26:08.664Z 05/03/2024 03:26:08 PM hostname= 55c0e77d461c level= 20 msg= No more items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:26:08.665Z 05/03/2024 03:26:13 PM hostname= 55c0e77d461c level= 20 msg= No more registered queues. Refreshing name= OmnichannelQueue pid= 1 time= 2024-05-03T22:26:13.665Z 05/03/2024 03:26:13 PM hostname= 55c0e77d461c level= 20 msg= Executing queue Public with timeout of 5000 name= OmnichannelQueue pid= 1 time= 2024-05-03T22:26:13.666Z 05/03/2024 03:26:13 PM hostname= 55c0e77d461c level= 20 msg= Processing items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:26:13.667Z 05/03/2024 03:26:13 PM hostname= 55c0e77d461c level= 20 msg= No more items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:26:13.667Z 05/03/2024 03:26:18 PM hostname= 55c0e77d461c level= 20 msg= No more registered queues. Refreshing name= OmnichannelQueue pid= 1 time= 2024-05-03T22:26:18.668Z 05/03/2024 03:26:18 PM hostname= 55c0e77d461c level= 20 msg= Executing queue Public with timeout of 5000 name= OmnichannelQueue pid= 1 time= 2024-05-03T22:26:18.670Z 05/03/2024 03:26:18 PM hostname= 55c0e77d461c level= 20 msg= Processing items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:26:18.671Z 05/03/2024 03:26:18 PM hostname= 55c0e77d461c level= 20 msg= No more items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:26:18.671Z 05/03/2024 03:26:23 PM hostname= 55c0e77d461c level= 20 msg= No more registered queues. Refreshing name= OmnichannelQueue pid= 1 time= 2024-05-03T22:26:23.672Z 05/03/2024 03:26:23 PM hostname= 55c0e77d461c level= 20 msg= Executing queue Public with timeout of 5000 name= OmnichannelQueue pid= 1 time= 2024-05-03T22:26:23.673Z 05/03/2024 03:26:23 PM hostname= 55c0e77d461c level= 20 msg= Processing items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:26:23.673Z 05/03/2024 03:26:23 PM hostname= 55c0e77d461c level= 20 msg= No more items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:26:23.675Z 05/03/2024 03:26:28 PM hostname= 55c0e77d461c level= 20 msg= No more registered queues. Refreshing name= OmnichannelQueue pid= 1 time= 2024-05-03T22:26:28.675Z 05/03/2024 03:26:28 PM hostname= 55c0e77d461c level= 20 msg= Executing queue Public with timeout of 5000 name= OmnichannelQueue pid= 1 time= 2024-05-03T22:26:28.676Z 05/03/2024 03:26:28 PM hostname= 55c0e77d461c level= 20 msg= Processing items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:26:28.676Z 05/03/2024 03:26:28 PM hostname= 55c0e77d461c level= 20 msg= No more items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:26:28.677Z 05/03/2024 03:26:33 PM hostname= 55c0e77d461c level= 20 msg= No more registered queues. Refreshing name= OmnichannelQueue pid= 1 time= 2024-05-03T22:26:33.678Z 05/03/2024 03:26:33 PM hostname= 55c0e77d461c level= 20 msg= Executing queue Public with timeout of 5000 name= OmnichannelQueue pid= 1 time= 2024-05-03T22:26:33.679Z 05/03/2024 03:26:33 PM hostname= 55c0e77d461c level= 20 msg= Processing items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:26:33.679Z 05/03/2024 03:26:33 PM hostname= 55c0e77d461c level= 20 msg= No more items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:26:33.680Z 05/03/2024 03:26:38 PM hostname= 55c0e77d461c level= 20 msg= No more registered queues. Refreshing name= OmnichannelQueue pid= 1 time= 2024-05-03T22:26:38.680Z 05/03/2024 03:26:38 PM hostname= 55c0e77d461c level= 20 msg= Executing queue Public with timeout of 5000 name= OmnichannelQueue pid= 1 time= 2024-05-03T22:26:38.681Z 05/03/2024 03:26:38 PM hostname= 55c0e77d461c level= 20 msg= Processing items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:26:38.681Z 05/03/2024 03:26:38 PM hostname= 55c0e77d461c level= 20 msg= No more items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:26:38.682Z 05/03/2024 03:26:43 PM hostname= 55c0e77d461c level= 20 msg= No more registered queues. Refreshing name= OmnichannelQueue pid= 1 time= 2024-05-03T22:26:43.683Z 05/03/2024 03:26:43 PM hostname= 55c0e77d461c level= 20 msg= Executing queue Public with timeout of 5000 name= OmnichannelQueue pid= 1 time= 2024-05-03T22:26:43.684Z 05/03/2024 03:26:43 PM hostname= 55c0e77d461c level= 20 msg= Processing items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:26:43.684Z 05/03/2024 03:26:43 PM hostname= 55c0e77d461c level= 20 msg= No more items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:26:43.686Z 05/03/2024 03:26:48 PM hostname= 55c0e77d461c level= 20 msg= No more registered queues. Refreshing name= OmnichannelQueue pid= 1 time= 2024-05-03T22:26:48.687Z 05/03/2024 03:26:48 PM hostname= 55c0e77d461c level= 20 msg= Executing queue Public with timeout of 5000 name= OmnichannelQueue pid= 1 time= 2024-05-03T22:26:48.689Z 05/03/2024 03:26:48 PM hostname= 55c0e77d461c level= 20 msg= Processing items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:26:48.689Z 05/03/2024 03:26:48 PM hostname= 55c0e77d461c level= 20 msg= No more items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:26:48.690Z 05/03/2024 03:26:53 PM hostname= 55c0e77d461c level= 20 msg= No more registered queues. Refreshing name= OmnichannelQueue pid= 1 time= 2024-05-03T22:26:53.691Z 05/03/2024 03:26:53 PM hostname= 55c0e77d461c level= 20 msg= Executing queue Public with timeout of 5000 name= OmnichannelQueue pid= 1 time= 2024-05-03T22:26:53.706Z 05/03/2024 03:26:53 PM hostname= 55c0e77d461c level= 20 msg= Processing items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:26:53.706Z 05/03/2024 03:26:53 PM hostname= 55c0e77d461c level= 20 msg= No more items for queue Public name= OmnichannelQueue pid= 1 time= 2024-05-03T22:26:53.708Z

geekgonecrazy commented 4 months ago

any way you can paste the logs cleaner? Thats so long it'd take me forever to parse through and see whats going on. Looks like maybe grabbing through some aws tool instead of direct from logs? Maybe thats messing up formatting? THe logs directly out shouldn't be that badly formatted

reetp commented 4 months ago

@geekgonecrazy at a guess:

CloudWorkspaceRegistrationError: Workspace is not registered at Workspace does not have a valid access token, sync aborted

| Rocket.Chat Version: 6.7.2 |
| NodeJS Version: 14.21.3 - x64 |
| MongoDB Version: 6.0.15 |
| MongoDB Engine: wiredTiger |
| Platform: linux |
| Process Port: 3000 |
| Site URL: http://your-domain.com:3300 |
| ReplicaSet OpLog: Enabled |
| Commit Hash: cb97723 |

Ports look mismatched, and Site URL using http too ?

roadkingvrod commented 4 months ago

I'm traveling this week but will look again when back. Given it was to be used internally, I didn't bother updating the host name. It is still interesting error handling that it goes through after selecting change email.

I'll let you know how it goes.

Thanks!

Scott

On Wed, May 8, 2024, 7:19 AM John Crisp @.***> wrote:

@geekgonecrazy https://github.com/geekgonecrazy at a guess:

CloudWorkspaceRegistrationError: Workspace is not registered at Workspace does not have a valid access token, sync aborted

| Rocket.Chat Version: 6.7.2 | | NodeJS Version: 14.21.3 - x64 | | MongoDB Version: 6.0.15 | | MongoDB Engine: wiredTiger | | Platform: linux | | Process Port: 3000 | | Site URL: http://your-domain.com:3300 | | ReplicaSet OpLog: Enabled | | Commit Hash: cb97723 |

Ports look mismatched, and Site URL using http too ?

— Reply to this email directly, view it on GitHub https://github.com/RocketChat/Rocket.Chat/issues/32359#issuecomment-2100697254, or unsubscribe https://github.com/notifications/unsubscribe-auth/AL553RHZBYSODGYOMPUETP3ZBIX7PAVCNFSM6AAAAABHCQBGLOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCMBQGY4TOMRVGQ . You are receiving this because you authored the thread.Message ID: @.***>

github-actions[bot] commented 3 months ago

This issue has been marked as stale because there has been no further activity in the last 10 days. If the issue remains stale for the next 4 days (a total of 14 days with no activity), then it will be assumed that the question has been resolved and the issue will be automatically closed.

github-actions[bot] commented 3 months ago

This issue was closed because it has been inactive for 14 days since being marked as stale.

Febbe commented 1 week ago

Please reopen. I have a way to reproduce this, or a related, similar bug:

  1. Setup R.C via docker,
  2. register it,
  3. [change to community edition],
  4. enable LDAP,
  5. enable account merges,
  6. assure admin user is mergeable with an LDAP account.
  7. Sync LDAP.
  8. realize LDAP support is shit or buggy in the community edition (will open an issue for this)
  9. try to switch to the free subscription again
    • seems to only work, by removing the subscription plan on cloud.rocket.chat

  10. sync subscription ⇒ Login / register loop

    • The admin user can't login, since somehow 2fa via E-Mail is enabled for him
    • 2fa via E-Mail can't work and actually *must not be enabled, when no SMTP server is installed
    • to register the R.C it is required to have a logged in admin user
    • reloading the window restarts the process

    The cause of this is simple. You have the following design flaws in your code:

    • 2FA via E-Mail, requires a configured smpt server, and should therefore be inactive by default, but it is active for any new users.
    • Merging of LDAP with R.C users handles this as new user creation. Therefore, 2fa is enabled for the admin user, when backed by an LDAP user.
    • Somehow, 2FA via mail is activated for merged users even if they never verified their email.

Solution:

reetp commented 1 week ago

I have a way to reproduce this, or a related, similar bug:

Open a new bug and fill in a bug template properly please. Server details are important.

realize LDAP support is buggy in the community edition (will open an issue for this)

Not all LDAP features work in CE. That is a decision taken by Rocket.Chat

You may experience unexpected issues if you use LDAP features that get disabled when you downgrade to CE.

try to switch to the free subscription again

I presume you mean Starter?

Note you should not keep chopping and changing subscriptions. If you downgrade to CE you need to open a forum post with a request to get yourself reinstated to Starter.

seems to only work, by removing the subscription plan on cloud.rocket.chat

That is probably your registration loop then.

See above about 'upgrading' back to Starter.

Febbe commented 1 week ago

realize LDAP support is buggy in the community edition (will open an issue for this)

Not all LDAP features work in CE. That is a decision taken by Rocket.Chat

The very basic features should work. When no user can login via ldap, without creating a user first, it is a problem.

You may experience unexpected issues if you use LDAP features that get disabled when you downgrade to CE.

Starter is the default, anyone is forced to register its instance with a Starter subscription. Also, all CE instances are upgraded automatically to starter with newer updates. So changing to CE should not cause any bugs. Deactivated features are a different thing.

Note you should not keep chopping and changing subscriptions. If you downgrade to CE you need to open a forum post with a request to get yourself reinstated to Starter.

This is an awful design. Imagine, you are evaluating rocket.Chat and you want to test which subscription version fits your needs and you are confronted with so many issues. Would you ditch it completely? Probably. When Starter is the default starting point after a clean installation, it should be possible to just switch back to it.

seems to only work, by removing the subscription plan on cloud.rocket.chat

That is probably your registration loop then.

See above about 'upgrading' back to Starter.

No, as I stated, the loop occurred, since it was not possible anymore to login to the admin account. Without user privileges a change or reregistration of a rocket instance is impossible. And that's good so far, since no unauthenticated user should be able to change server options.

reetp commented 6 days ago

Open a new bug and fill in a bug template properly please. Server details are important.

^^^^^^^^^^^^^^^^^^^

Note.

The very basic features should work. When no user can login via ldap, without creating a user first, it is a problem.

Not seen this on a clean install. Basic LDAP authent works. Sync is a different matter. Please read the docs.

Also, all CE instances are upgraded automatically to starter with newer updates.

No. All instances start as a Pro trial for 30 days that changes to starter afterwards if you have >= 25 users as per the docs.

You can manually downgrade to CE but it will not "automatically" upgrade you from CE. It needs manual intervention by the team to do that.

So changing to CE should not cause any bugs.

It shouldn't but it will disable features. If you rely on them they will stop working. That isn't a bug.

This is an awful design

Perhaps, so open a bug on this issue, but equally a thorough read of the documentation would save you a lot of pain.

Your loop. As I said this likely a combination of factors.

Regarding 2FA & mail setup I'm still not quite clear how you got to this point.

You must have got an email as the admin do presume you must have set up a mail server?

Note if you read the forums etc there sre ways to disable 2FA.....

Either way, you have lumped several things together and it's hard to see the wood for the trees here.

I suggest you go back and create a well documented issue - if we can't recreate we can't fix it - for each specific problem rather than following up on this old closed bug.

Thanks.

Febbe commented 2 days ago

Ok, did what you said, my main issue has nothing to do with this issue. But I also had the issue in this thread, it sometimes occurred in my login/registration loop.