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The communications platform that puts data protection first.
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CPU Overload with Rocket 3.9.14 #32651

Open agnusfatts opened 1 month ago

agnusfatts commented 1 month ago

We've observed strange behavior in Rocket Chat, which involves very high, sudden CPU load that is unrelated to the current activities being performed. Rocket Chat is running in a Dockerized environment managed by Portainer. The host has 16 CPUs and 25 GB of RAM and is not under heavy load. Rocket version Rocket 3.9.14

overload

reetp commented 1 month ago

Please fill out a proper template.

Rocket version (current is 6.9.2), licence type, and number of users are required.

You may also want to check your server logs too.

reetp commented 3 weeks ago

Have you checked running processes?

Is it actually Rocket, or another process?

You need to do some digging on your server to see what is causing this.

Also, what file storage are you using?

agnusfatts commented 3 weeks ago

We've been working on this for a long time. After many tests and trials, we concluded that one of the channels was the cause. After removing it, the situation seems to have improved. We are still analyzing what exactly could have caused this, as nothing significant was happening on that channel. Its working on VMware virual machine located on HPE Alletra storage. Its (it was) a Rocket process.

reetp commented 3 weeks ago

Ok thanks for letting us know.

If you have further information please come back here.

Roshanpanji commented 3 weeks ago

@agnusfatts

We've been working on this for a long time. After many tests and trials, we concluded that one of the channels was the cause. After removing it, the situation seems to have improved. We are still analyzing what exactly could have caused this, as nothing significant was happening on that channel. Its working on VMware virual machine located on HPE Alletra storage. Its (it was) a Rocket process.

I've been facing the same issues for the last 2 months, Can you help me how you found the channel which is causing the issue, is there is any way to find the memory and CPU usage per channels?

github-actions[bot] commented 1 week ago

This issue has been marked as stale because there has been no further activity in the last 10 days. If the issue remains stale for the next 4 days (a total of 14 days with no activity), then it will be assumed that the question has been resolved and the issue will be automatically closed.