Open msbkmr opened 4 weeks ago
We are seeing this same issue with 6.12.1.
We are seeing this same issue with 6.12.1.
We've updated to 6.13.0 and the issue persists.
We are experiencing the problem also in the browser. For us, it isn't just the desktop app.
We are experiencing the problem also in the browser. For us, it isn't just the desktop app.
You need to fill in your own server info.
We have no idea if your systems are identical or not. You may have an entirely different issue. #metoo
is no use without absolute specifics.
If it is browser too I'd look at your OS rather than Rocket.
Can you try on a different OS?
Description:
After updating Rocket Chat docker image to version 6.11.0, we started getting reports of no sound for desktop notifications. I upgraded the server version to 6.12.1, but the issue persisted. I have found a workaround of changing the 'Notification sound volume' level in preferences, force closing the desktop app and re-opening. Sound will play after those steps but the issue returns the next day.
Steps to reproduce:
Expected behavior:
Sound to play for all Rocket Chat notifications, per the settings in preferences.
Actual behavior:
Sound does not play unless the steps to reproduce are taken, with the issue eventually returning.
Server Setup Information:
Client Setup Information