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RocketChat / Rocket.Chat

The communications platform that puts data protection first.
https://rocket.chat/
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Resend Verification Email - Error trying to send email: Mail from command failed - 501 5.1.7 Invaild address #6328

Open sjonstevens opened 7 years ago

sjonstevens commented 7 years ago

Receiving message: "Error trying to send email: Mail from command failed - 501 5.1.7 Invaild address

This error message is from My Account -> Profile -> Resend Verification Email

Under Administration -> Email -> SMTP is setup correctly and test emails are sent and received as expected

Rocket.Chat Version: 0.53.0 Running Instances: 1 DB Replicaset OpLog: Node Version: v4.7.3

pkgodara commented 7 years ago

@sjonstevens Can you please tell what environment did you used to deploy it. Mine is working fine on ubuntu with local mail server.

sscholl commented 7 years ago

+1

vialcollet commented 7 years ago

Hi there Same for me. I deployed Rocketchat with ansible on ubuntu 14.04 and I am using an external SMTP server. Other emails functionalities are working good.

sscholl commented 7 years ago

this issue was closed via #6940 in 0.56.0 FOR ME

Go to Administation->E-Mail->SMTP->Protocol (smtps)

skbach commented 7 years ago

Same problem here. Email verification fails, but other SMTP test emails are going out. Changing protocol makes no difference

chiflux commented 7 years ago

This impacts functionality quite a bit. Are there plans to fix this?

sscholl commented 7 years ago

As said above, it's fixed ;)

12test12 commented 7 years ago

@sscholl thank the fix helped my problem :D

danieljhochman commented 7 years ago

I'm trying to "Resent verification email" in the demo instance: https://demo.rocket.chat/account/profile

It's just stuck at the "Resend Verification Email..." step.

Should I open a new issue about this?

mborhade commented 7 years ago

same here , getting error on https://demo.rocket.chat/account/profile

Uncaught TypeError: o.emails[0].address is not a function at Object.click #resend-verification-email (4d4b58854c84965ea483e4d2fad7f07f0915cb3d.js?meteor_js_resource=true:239) at 4d4b58854c84965ea483e4d2fad7f07f0915cb3d.js?meteor_js_resource=true:79 at Function.e._withTemplateInstanceFunc (4d4b58854c84965ea483e4d2fad7f07f0915cb3d.js?meteor_js_resource=true:79) at f.View.<anonymous> (4d4b58854c84965ea483e4d2fad7f07f0915cb3d.js?meteor_js_resource=true:79) at 4d4b58854c84965ea483e4d2fad7f07f0915cb3d.js?meteor_js_resource=true:79 at Object.f._withCurrentView (4d4b58854c84965ea483e4d2fad7f07f0915cb3d.js?meteor_js_resource=true:79) at f._DOMRange.<anonymous> (4d4b58854c84965ea483e4d2fad7f07f0915cb3d.js?meteor_js_resource=true:79) at HTMLButtonElement.<anonymous> (4d4b58854c84965ea483e4d2fad7f07f0915cb3d.js?meteor_js_resource=true:79) at HTMLDivElement.dispatch (4d4b58854c84965ea483e4d2fad7f07f0915cb3d.js?meteor_js_resource=true:11) at HTMLDivElement.h.handle (4d4b58854c84965ea483e4d2fad7f07f0915cb3d.js?meteor_js_resource=true:11)

mborhade commented 7 years ago

I have modified some code and its working now for me...

felixbrucker commented 7 years ago

@mborhade care to share what you changed? I'm experiencing the same with storj's rocketchat unfortunately.

edit: nevermind, i just saw it got fixed just recently: https://github.com/RocketChat/Rocket.Chat/pull/7758

dmi7ry commented 4 years ago

Same problem here. Email verification fails, but other SMTP test emails are going out. Changing protocol makes no difference

Same here