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This repository is used to track Rocket.Chat feature requests and discussions. Click here to open a new feature request.
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[Livechat] Create integration with RASA chatbot #103

Open renatobecker-zz opened 5 years ago

renatobecker-zz commented 5 years ago

Create a new Bot integration for Livechat:

Rasa is the leading open source machine learning toolkit that lets developers expand chatbots beyond answering simple questions. The open source Rasa Stack enables developers all over the world to build in-house conversational AI without hiring big research teams.

https://rasa.com/

azarezade commented 4 years ago

Is there any webhook for livechat like this? Since a simple workaround for integration with rasa or any other chatbots like google dialogflow, facebook wit.ai, and so on, is to have webhook for incoming and outgoing chat messages.

renatobecker-zz commented 4 years ago

Is there any webhook for livechat like this? Since a simple workaround for integration with rasa or any other chatbots like google dialogflow, facebook wit.ai, and so on, is to have webhook for incoming and outgoing chat messages.

https://rocket.chat/docs/administrator-guides/livechat/#integrations

azarezade commented 4 years ago

Thanks @renatobecker, for the link. My understanding is that the webhook used for CRM integration in livechat, is only for sending (POST) live chat messages to an outgoing webhook. Is there a way to also answer that message from another incoming webhook?

I have an API that (like Rasa) that can answers questions. Can I integrate it with Rocket.chat to automatically answer clients question.

KheireddineAzzez commented 3 years ago

Thanks @renatobecker, for the link. My understanding is that the webhook used for CRM integration in livechat, is only for sending (POST) live chat messages to an outgoing webhook. Is there a way to also answer that message from another incoming webhook?

I have an API that (like Rasa) that can answers questions. Can I integrate it with Rocket.chat to automatically answer clients question.

I have the same problem ??