Closed dudanogueira closed 2 years ago
When a transfer doesn't happens (due to the agent not online, for example), it should use the offline Message API:
https://developer.rocket.chat/reference/api/rest-api/endpoints/omnichannel/livechat-endpoints/livechat-offline-message
When a transfer doesn't happens (due to the agent not online, for example), it should use the offline Message API:
https://developer.rocket.chat/reference/api/rest-api/endpoints/omnichannel/livechat-endpoints/livechat-offline-message