Hello,
I have a rocketchat server locally and a BotPress server locally also in docker, and when I install the BotPress Connector application, and configure it, the bot answers correctly but in private chat, it does not respond to Omnichannel nor LiveChat, in the BotPress logs it is seen when a LiveChat chat is closed but not when it is opened, as in the case of the private message.
The Omnichannel configuration is correct, enabled, with its correct departments.
Thanks greetings.
Hello, I have a rocketchat server locally and a BotPress server locally also in docker, and when I install the BotPress Connector application, and configure it, the bot answers correctly but in private chat, it does not respond to Omnichannel nor LiveChat, in the BotPress logs it is seen when a LiveChat chat is closed but not when it is opened, as in the case of the private message. The Omnichannel configuration is correct, enabled, with its correct departments. Thanks greetings.