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RodrigoSMarques / flutter_branch_sdk

Flutter Plugin for create deep link using Branch Metrics SDK. This plugin provides a cross-platform (iOS, Android, Web).
https://branch.io
MIT License
100 stars 90 forks source link

Trouble initializing Branch. Branch API Error: poor network connectivity. #243

Closed KirillIvonchikDev closed 1 year ago

KirillIvonchikDev commented 1 year ago

Describe the bug Sometimes the App crashes with the native exception on Android because of bad connection. PlatformException: PlatformException(-113, Trouble initializing Branch. Branch API Error: poor network connectivity. Please try again later., null, null) It occurs because the native code has throw operator in the plugin. telegram-cloud-photo-size-2-5206272031392388629-y

Smartphone:

RodrigoSMarques commented 1 year ago

Check this issue in the Branch SDK for Android repository:

https://github.com/BranchMetrics/android-branch-deep-linking-attribution/issues/844 Or #227

This plugin uses the Branch SDK for Android.

If the problem persists, open a support ticket with Branch here:

RodrigoSMarques commented 1 year ago

Closed. No activity in the last 14 days. If necessary open again.

Renatinaveen commented 11 months ago

@RodrigoSMarques any update or fix for that issue? We have production apps facing it.

RodrigoSMarques commented 11 months ago

@RodrigoSMarques any update or fix for that issue? We have production apps facing it.

This plugin uses the Branch SDK for Android.

If the problem persists, open a support ticket with Branch here:

Renatinaveen commented 11 months ago

Done that. Thanks @RodrigoSMarques here is the case number: 00360139

RodrigoSMarques commented 11 months ago

Check for Issue updates in the Branch Repository here

Renatinaveen commented 11 months ago

@RodrigoSMarques not getting callback in this FlutterBranchSdk.initSession().listen this is the issue affecting us and IOS there is no error as such but we are not getting the callback.

RodrigoSMarques commented 11 months ago

@RodrigoSMarques not getting callback in this FlutterBranchSdk.initSession().listen this is the issue affecting us and IOS there is no error as such but we are not getting the callback.

This plugin is a bridge between Flutter and Branch's native SDK for Android.

The plugin processes and returns data according to the SDK. The problem with this message must be analyzed by the Branch team.

From what I understand, you have already opened a case. Wait for their return.

Have you checked the open issues in the branch's Android repository that are listed a few messages above?