Rokoko / rokoko-studio-live-blender

Rokoko Studio Live plugin for Blender
GNU Lesser General Public License v3.0
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Login Error on Windows #48

Closed AxelTheAs closed 2 years ago

AxelTheAs commented 4 years ago

Hello I can't login on Windows 10, Blender 2.83

I have an error message:

Rokoko Blender

(I removed the login ID from the screen).

Also, I don't understand why is it necessary to login to access the features

Darkblader24 commented 4 years ago

Hey, this will be fixed when the full version gets released very soon.

Darkblader24 commented 4 years ago

The update is released, please update the plugin via the build-in updater and tell me if it works now.

AxelTheAs commented 4 years ago

Hi Darkblader, Thanks for your reply. I still have the same error after updating to 1.1.1 via Blender and restart the software. I'm using Blender 2..83.2 for information.

Darkblader24 commented 4 years ago

Thanks for the response. I'm still trying to figure out the cause for this. Can you please install the Microsoft Visual C++ Package from here and then try to log in again: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads You will probably have to choose the following download option: https://i.imgur.com/Sexi7qC.png

AxelTheAs commented 4 years ago

Hi, I installed the package and still have the same error.

Darkblader24 commented 4 years ago

Thanks for trying it out. I have added another potential fix to the beta branch. Can you please update to the beta version via the build-in updater and give it another try?

AxelTheAs commented 4 years ago

Hi, I updated but it was still version 1.1.1. I tried anyway, same message. Could it help if try on another blender version?

Darkblader24 commented 2 years ago

This Issue is now resolved!