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RotherOSS / ITSMConfigurationManagement

This package implements all ITSM configuration management features. This package requires the ITSMCore package.
GNU General Public License v3.0
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CI in CIC/CUIC not clickable / URL undefined #18

Closed StefanAbel-OTOBO closed 1 month ago

StefanAbel-OTOBO commented 2 months ago

When you want to see the CIs of a Customer or Customer User in its respective Information Center (CIC/CUIC), you now with OTOBO 11 have to add each class and the Dynamic Fields to either AgentCustomerInformationCenter::Backend###0060-CIC-ITSMConfigItemCustomerCompany or AgentCustomerUserInformationCenter::Backend###0060-CUIC-ITSMConfigItemCustomerUser When you do that, you see the CI in the CIC or CUIC. But: it's not a clickable hyperlink apparently. On one system, I can't click it at all, on another system, I can click it, but it's an invalid Link/URL, as I land on https://MyFQDN/otobo/undefined I guess this is a bug. I tested this on ov275 with OTOBO 11.0.5, ITSMConfigurationManagement 11.0.2

stefanhaerter commented 1 month ago

Fix is pushed and will be included in the next package release. Closing the issue in the meantime.