RotherOSS / otobo

OTOBO is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. https://otobo.io/
GNU General Public License v3.0
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Rewrite detect attachment postmaster filter. #3422

Open svenoe opened 4 months ago

svenoe commented 4 months ago

The current implementation hosts a very inefficient regex and can cause emails with multiple large HTML attachments to consistently run into timeouts. It is disabled in the standard configuration for OTOBO 11.0 currently (see https://github.com/RotherOSS/otobo/issues/3419), but should ideally be rewritten.