RotherOSS / otobo

OTOBO is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. https://otobo.io/
GNU General Public License v3.0
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Review dropdown filter behavior for Ticket owner dropdown #3563

Open stefanhaerter opened 2 weeks ago

stefanhaerter commented 2 weeks ago

In unit tests scripts/test/Selenium/Agent/AgentTicketActionCommon/AgentTicketOwner.t and scripts/test/Selenium/Agent/AgentTicketZoom.t, a failure can be observed when a new ticket owner is to be set. Assumption is that both failures are related to the same issue.

Additional observation: When using the dropdown filter manually via GUI, it works, but it does not when triggering a click event via Selenium test.

stefanhaerter commented 2 weeks ago

See #3100 for more context