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SANdood / Ecobee-Suite

Ecobee Suite is for integrating Ecobee thermostats & sensors with the Hubitat home automation platform
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Authorization not working #2

Closed Maksim-us closed 6 years ago

Maksim-us commented 6 years ago

When trying to authorize Ecobee Suite from the mobile app, after entering ecobee credentials and clicking "Accept" i get en error message saying "We are sorry but we are unable to complete your request". Then an error page gets loaded with: {"error":true,"type":"java.lang.reflect.UndeclaredThrowableException","message","An unexpected error ocurred."}

mfbarnes commented 6 years ago

I am also having the same issue. I hadn't updated to the new ecobee Suite yet and thought maybe that was the problem. I just finished updating all of my device handlers and smart apps to the new 'suite' version and am still getting the same message. Oddly, the first time I got the message it said: {"error":true,"type":"com.netflix.hystrix.exception.HystrixRuntimeException","message":"An unexpected error occurred."} I thought the 'Netflix' thing was weird so I closed Netflix on my phone, tried again and got the same message as maxmokeyev. I thought maybe some other app might be causing the issue so I closed all my open apps and it didn't help.

SANdood commented 6 years ago

Multiple sources are reporting issues with SmartThings connecting to the Ecobee Cloud/API server - it is not just my Ecobee Suite.

Thanks! Barry

Sent from my iPhone

On Apr 3, 2018, at 8:51 PM, mfbarnes notifications@github.com wrote:

I am also having the same issue. I hadn't updated to the new ecobee Suite yet and thought maybe that was the problem. I just finished updating all of my device handlers and smart apps to the new 'suite' version and am still getting the same message. Oddly, the first time I got the message it said: {"error":true,"type":"com.netflix.hystrix.exception.HystrixRuntimeException","message":"An unexpected error occurred."} I thought the 'Netflix' thing was weird so I closed Netflix on my phone, tried again and got the same message as maxmokeyev.

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Maksim-us commented 6 years ago

Thanks Barry. I checked ecobee status lage, but there were no issues listed, that's why I decided to post here. Hopefully they will resolve it soon.

SANdood commented 6 years ago

Thanks, Max!

  Barry

Sent from my iPhone

On Apr 3, 2018, at 9:09 PM, Max notifications@github.com wrote:

Thanks Barry. I checked ecobee status lage, but there were no issues listed, that's why I decided to post here. Hopefully they will resolve it soon.

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Maksim-us commented 6 years ago

Working now.