Not able to access SAP Warehouse Robotics with my free account and the message directs me to this page that does not have enough details

[rrjoseph]

Issue description

Feedback Type (Optional)

content gaps

Page Title on SAP Help Portal (prefilled)

Getting a Global Account

Page URL on SAP Help Portal (prefilled)

https://help.sap.com/docs/btp/sap-business-technology-platform/getting-global-account?version=Cloud#free-tier

[rrjoseph]

Additionally - this is the page that led me to this help page: Can't Find a Service or a Plan? While using a trial account on SAP BTP, you are entitled to use a specific set of services for free.

You can view the available trial services in the SAP Discovery Center.

To access additional services and plans, you can use SAP BTP free tier, which facilitates a smooth transition to production use after trying out SAP BTP. Learn more about free tier

[Peteva]

Thank you for your feedback! We will look into it and get back to you if we have additional questions.

[nikolasimeonov77]

Hi @rrjoseph, SAP Warehouse Robotics doesn’t support trial use. Customers need to buy a license to use SAP Warehouse Robotics. You can find the documentation at SAP Warehouse Robotics.

[rrjoseph]

Nikola,

Thanks for your response. I would prefer that the Robotics help documentation be updated to state this for clarity.

Regards, Ranjith

Ranjith Joseph

Engagement Manager

859.803.7071 | @.***

My Supply Chain Group LLC | www.mysupplychaingroup.com [image: image.png]

On Mon, Feb 19, 2024 at 2:39 AM Nikola Simeonov @.***> wrote:

Hi @rrjoseph https://github.com/rrjoseph, SAP Warehouse Robotics doesn’t support trial use. Customers need to buy a license to use SAP Warehouse Robotics. Here is the documentation on Help Portal for SAP Warehouse Robotics: https://help.sap.com/docs/WAREHOUSE_ROBOTICS.

— Reply to this email directly, view it on GitHub https://github.com/SAP-docs/btp-cloud-platform/issues/213#issuecomment-1951864569, or unsubscribe https://github.com/notifications/unsubscribe-auth/BGFK5LRWALQKB2HP3INKTRDYUL6TRAVCNFSM6AAAAABDJLT3NOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSNJRHA3DINJWHE . You are receiving this because you were mentioned.Message ID: @.***>

[nikolasimeonov77]

Hi @rrjoseph, Thanks for your feedback. We've addressed your feedback to the responsible author.

[rrjoseph]

Hi Nikola, Thank you for your response.

Ranjith Joseph

Engagement Manager

859.803.7071 | @.***

My Supply Chain Group LLC | www.mysupplychaingroup.com [image: image.png]

On Tue, Feb 27, 2024 at 3:54 AM Nikola Simeonov @.***> wrote:

Hi @rrjoseph https://github.com/rrjoseph, Thanks for your feedback. We've addressed your feedback to the responsible author.

— Reply to this email directly, view it on GitHub https://github.com/SAP-docs/btp-cloud-platform/issues/213#issuecomment-1966065898, or unsubscribe https://github.com/notifications/unsubscribe-auth/BGFK5LRWCP7GFDO5QHWXLCDYVWNL3AVCNFSM6AAAAABDJLT3NOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSNRWGA3DKOBZHA . You are receiving this because you were mentioned.Message ID: @.***>

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