sap.m.URLHelper.triggerTel does not work on iphone

[MarkusLanser0391]

Dear all The code doesn't work on Iphone with iOS 16.5.1. On Browser at a windows os it works fluent. I used it in a Neptune App, for creating call links. Could you please help? Thanks Markus

[KvM2]

Hi @MarkusLanser0391 , thanks for the post. could you point out which documentation you are referring to? Thank you

[MarkusLanser0391]

Dear Katja,

I referring this documentation:

https://sapui5.hana.ondemand.com/#/topic/4f1c1075d88c41a5904389fa12b28f6b

Mit freundlichen Grüßen / Best regards

Markus Lanser SAP Module Administrator Enterprise Asset Management / Logistics Materials Management SE-PS/ITM-E

T: +49 (0)2632 3097-2521, F: +49 (0)2632 3097-152521, @.**@.> thyssenkrupp Rasselstein GmbH, Koblenzer Str. 141, 56626 Andernach, Germany, www.thyssenkrupp-steel.comhttp://www.thyssenkrupp-steel.com/

Vorsitzender des Aufsichtsrats/Chairman of the Supervisory Board: Dr. Heribert R. Fischer Vorstand/Executive Board: Dr. Peter Biele (Vorsitzender/Chairman), Oliver Hoffmann, Markus Micken, Dr. Michael Pullen Sitz der Gesellschaft/Registered office: Andernach, Registergericht/Commercial register: Amtsgericht Koblenz HRB 13990

Von: Katja @.> Gesendet: Freitag, 4. August 2023 10:24 An: SAP-docs/sapui5 @.> Cc: Lanser, Markus @.>; Mention @.> Betreff: Re: [SAP-docs/sapui5] sap.m.URLHelper.triggerTel does not work on iphone (Issue #71)

Hi @MarkusLanser0391https://github.com/MarkusLanser0391 , thanks for the post. could you point out which documentation you are referring to? Thank you

— Reply to this email directly, view it on GitHubhttps://github.com/SAP-docs/sapui5/issues/71#issuecomment-1665212176, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BBWZ6X3JWX7VINB5JSQKVPTXTSWSNANCNFSM6AAAAAA3D3LR54. You are receiving this because you were mentioned.Message ID: @.***>

[KvM2]

Hello Markus, thanks for the clarification. We appreciate your contribution and will looking further into this. Best, Katja

[simonarangelova]

Hello Markus, We have discussed the issue with the team, but we need some more clarification. Can you give us a sample, so we can reproduce the issue? Thanks

[MarkusLanser0391]

Which type of sample do you need?

Mit freundlichen Grüßen / Best regards

Markus Lanser SAP Module Administrator Enterprise Asset Management / Logistics Materials Management SE-PS/ITM-E

T: +49 (0)2632 3097-2521, F: +49 (0)2632 3097-152521, @.**@.>

thyssenkrupp Rasselstein GmbH, Koblenzer Str. 141, 56626 Andernach, Germany, www.thyssenkrupp-steel.comhttp://www.thyssenkrupp-steel.com/ Vorsitzender des Aufsichtsrats/Chairman of the Supervisory Board: Dr. Heribert R. Fischer Vorstand/Executive Board: Dr. Peter Biele (Vorsitzender/Chairman), Oliver Hoffmann, Markus Micken, Dr. Michael Pullen Sitz der Gesellschaft/Registered office: Andernach, Registergericht/Commercial register: Amtsgericht Koblenz HRB 13990

-------- Ursprüngliche Nachricht -------- Von: Simona Rangelova @.> Datum: 14.08.23 10:04 (GMT+01:00) An: SAP-docs/sapui5 @.> Cc: "Lanser, Markus" @.>, Mention @.> Betreff: Re: [SAP-docs/sapui5] sap.m.URLHelper.triggerTel does not work on iphone (Issue #71)

Hello Markus, We have discussed the issue with the team, but we need some more clarification. Can you give us a sample, so we can reproduce the issue? Thanks

— Reply to this email directly, view it on GitHubhttps://github.com/SAP-docs/sapui5/issues/71#issuecomment-1676872145, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BBWZ6X5E53CPUKAZU46DSIDXVHLZ7ANCNFSM6AAAAAA3D3LR54. You are receiving this because you were mentioned.Message ID: @.***>

[simonarangelova]

If you can, please do share isolated sample of the code you were testing with on Iphone with iOS 16.5.1.

[MarkusLanser0391]

I will do next week when back in office. Is that okay for you?

Mit freundlichen Grüßen / Best regards

Markus Lanser SAP Module Administrator Enterprise Asset Management / Logistics Materials Management SE-PS/ITM-E

T: +49 (0)2632 3097-2521, F: +49 (0)2632 3097-152521, @.**@.>

thyssenkrupp Rasselstein GmbH, Koblenzer Str. 141, 56626 Andernach, Germany, www.thyssenkrupp-steel.comhttp://www.thyssenkrupp-steel.com/ Vorsitzender des Aufsichtsrats/Chairman of the Supervisory Board: Dr. Heribert R. Fischer Vorstand/Executive Board: Dr. Peter Biele (Vorsitzender/Chairman), Oliver Hoffmann, Markus Micken, Dr. Michael Pullen Sitz der Gesellschaft/Registered office: Andernach, Registergericht/Commercial register: Amtsgericht Koblenz HRB 13990

-------- Ursprüngliche Nachricht -------- Von: Simona Rangelova @.> Datum: 15.08.23 12:13 (GMT+01:00) An: SAP-docs/sapui5 @.> Cc: "Lanser, Markus" @.>, Mention @.> Betreff: Re: [SAP-docs/sapui5] sap.m.URLHelper.triggerTel does not work on iphone (Issue #71)

If you can, please do share isolated sample of the code you were testing with on Iphone with iOS 16.5.1.

— Reply to this email directly, view it on GitHubhttps://github.com/SAP-docs/sapui5/issues/71#issuecomment-1678711203, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BBWZ6X2CXAZQDZ74MVA3JO3XVNDVNANCNFSM6AAAAAA3D3LR54. You are receiving this because you were mentioned.Message ID: @.***>

[simonarangelova]

Yes, of course. Thank you.

[OlMue]

@MarkusLanser0391, and updates on this?

[OlMue]

Hi there 👋 There's been no activity on this issue for a while, so we're closing it. If you've further information to provide, please comment below and add that information. We'll review it and reopen the conversation if necessary. Until next time, thanks!

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