Could not resolve host: ims-na1.adobelogin.com

[nioniofr]

Dear All, I'm having trouble getting API (with jwt) access when I'm using the network at work (company firewall). So I have to declare a new network stream to access the data adobe. Do you know what ip addresses (ports) need to be declared or how to check what ip (port) is used? I sincerely thank you for your help,

P.S. I declared the ims-na1.adobelogin.com but it didn't solve my problem.

[charlie-gallagher]

This is a new problem for me, firewalls and DNS are a little outside my zone of experience (I suggest asking Adobe). But here's the result of dig ims-na1.adobelogin.com in case that helps? Apologies if this is totally off base. It currently resolves to the IP address 3.227.15.71

$ dig ims-na1.adobelogin.com

; <<>> DiG 9.10.6 <<>> ims-na1.adobelogin.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 8497
;; flags: qr rd ra; QUERY: 1, ANSWER: 5, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;ims-na1.adobelogin.com.        IN  A

;; ANSWER SECTION:
ims-na1.adobelogin.com. 60  IN  CNAME   adobelogin.prod.ims.adobejanus.com.
adobelogin.prod.ims.adobejanus.com. 60 IN CNAME edgeproxy-va6.cloud.adobe.io.
edgeproxy-va6.cloud.adobe.io. 45 IN CNAME   ethos.ethos02-prod-va6.ethos.adobe.net.
ethos.ethos02-prod-va6.ethos.adobe.net. 56 IN CNAME pv2ys4tjt9x.prod.cloud.adobe.io.
pv2ys4tjt9x.prod.cloud.adobe.io. 56 IN  A   3.227.15.71

;; Query time: 61 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Thu Feb 16 08:21:35 EST 2023
;; MSG SIZE  rcvd: 237

I will agree that that's the only hostname we send a request to. And since it's over HTTPS, it would be port 443.

[benrwoodard]

@nioniofr were you able to get this working?

[nioniofr]

Hello,

Sorry for the delay. Last Friday I spent half a day with my security team (lol). We solved the problem after declaring: ims-na1.adobelogin.com and port 443.

Regards,