SDRefugeeTutoring / sdrt-custom-functions

Custom Functions for SDRefugeeTutoring.com
The Unlicense
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[SUPER HIGH PRIORITY] Email sign-up form issues #70

Closed dreazee closed 2 years ago

dreazee commented 2 years ago

@JasonTheAdams The form on the website here is not working. When submitting the form on the News page, a message stating that the form submission was successful IS produced. But then there is no record of them on the Mailchimp contact list. In the last week+ I have signed up four people using the form on the News page and there was no record of them on the Contact List in Mailchimp.

BUT - I just checked the form on the bottom of our home page and that produces a successful email list sign-up!

JasonTheAdams commented 2 years ago

Hi @dreazee!

All set! Apparently this form was missed during the migration from Caldera Forms to Gravity Forms. It was tucked away as a widget on the news page, so I wouldn't have found it unless I knew to look for it. Oops! The home page is using a completely different system via Beaver Builder, which is why it's continued to work.

I've replaced the Caldera widget with the Gravity Forms widget and confirmed that it's working properly. I used a real email to go through the double opt-in flow, and confirmed seeing it in MailChimp.

Let me know if you find anything else!