SEED-platform / seed

Standard Energy Efficiency Data (SEED) Platform™ is a web-based application that helps organizations easily manage data on the energy performance of large groups of buildings.
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Increase timeout for downloading ESPM report templates #4295

Closed anchapin closed 8 months ago

anchapin commented 1 year ago

Describe the bug

In some instances, SEED will timeout when waiting for the report template to generate.

Expected Behavior

SEED should wait longer for ESPM to generate the report.

Actual Behavior

There is an error and the report template isn't downloaded.

Steps to Reproduce

Try to import a report template that has a lot of data in it.

Instance Information

This occurs on dev1 and AH-develop branch.

github-actions[bot] commented 11 months ago

This issue has been automatically marked as stale because it has not had recent activity within 60 days. It will be closed if no further activity occurs. Thank you for your contributions.

RDmitchell commented 11 months ago

@anchapin -- can this be closed

github-actions[bot] commented 9 months ago

This issue has been automatically marked as stale because it has not had recent activity within 60 days. It will be closed if no further activity occurs. Thank you for your contributions.

github-actions[bot] commented 8 months ago

This issue has been closed automatically. If this still affects you please re-open this issue with a comment or contact us so we can look into resolving it.

RDmitchell commented 8 months ago

@anchapin -- has this been fixed? It was automatically closed, but I wanted to make sure it should actually be closed. Thx