New Actors and possible use cases

[tristancornwell]

Patient:

• View ED load
• Register/log in
• Virtual Triage: split into 2 - entering info and browsing treatment options or entering ED queue

Medical Staff:

• Manual review of symptom questionnaire -> includes review patient history
• Provide manual recommendation to patient
• View triage queue (of people waiting on manual recommendation)

Call centre:

• Managing the notification queue based on severity and priority (based on time they called in)
• Call next in queue
• View patient information (the one they're calling)
• Notify given ED that a patient is on the way
• Contact emergency services if needed

System Database:

• Store patient information extends next two points
• Store records of triage results
• Store records of recommendations
• Calculate wait times and current capacities of EDs
• Forward information to call centre and/or specific ED

Admin:

• View user access
• Modify user access
• Add/delete user profile/login credentials
• Modify login credentials

[tristancornwell]

Patient - Lachlan Med Staff - Tay Call Centre - Luca System DB - Paisley Admin - Tristan

[tristancornwell]

med staff "includes" relationship should be extends I think (means that review patient history is optional)