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SENTINELITE / StreamDeck-Shortcuts

Run Shortcuts straight from your Elgato StreamDeck!
https://sentinelite.com/discord-shortcuts-support
GNU Affero General Public License v3.0
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Error Kilo-one happens all the time. #12

Open gianlucaperin opened 2 years ago

gianlucaperin commented 2 years ago

Kilo-one error is not rare as stated in the documentation. It happens every time I use the plugin. I have to restart the stream-deck program at least three times per day. Stream deck version: 5.2.1

SENTINELITE commented 2 years ago

Hey, @gianlucaperin!

Sorry to hear that you're getting this error, far too many times.

Can you run through these debugging steps?

Can you confirm that the permissions is set up correctly, & that you have an active network connection, with no VPN/Adblocker running on device/on the internet router?

Would love to get to the bottom of this! Let me know if there's any questions or data! 😄

gianlucaperin commented 2 years ago

Your instructions are wrong. Video link is broken. StreamDeck shortcut link is broken. The property inspector link doesn’t show up. It’s impossible for me to follow your instructions. Permission are set correctly.

Gianluca Perin Director, R&D

Skype: gianlucaperin Email: @.**@.>

Qlik Via Brescia 31 36040 Torri di Quartesolo, Vicenza

qlik.comhttp://www.qlik.com/

The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer.

Da: SENTINELITE @.> Data: martedì, 3 maggio 2022, 23:39 A: SENTINELITE/StreamDeck-Shortcuts @.> Cc: Gianluca Perin @.>, Mention @.> Oggetto: Re: [SENTINELITE/StreamDeck-Shortcuts] Error Kilo-one happens all the time. (Issue #12)

Hey, @gianlucaperinhttps://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fgianlucaperin&data=05%7C01%7CGianluca.Perin%40qlik.com%7C8df29a6ad60b48260d4908da2d4d6019%7Cc21eeb5ff5a644e8a997124f2f7a497c%7C0%7C0%7C637872107601494239%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=myJDckk0v4iohV19Rh2d9j6VgDPXa8%2Fs%2Few%2Bn%2FmgO5U%3D&reserved=0!

Sorry to hear that you're getting this error, far too many times.

Can you run through these debugging steps?

Can you confirm that the permissionshttps://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.craft.do%2Fs%2FQvpj16tA3fbOFT&data=05%7C01%7CGianluca.Perin%40qlik.com%7C8df29a6ad60b48260d4908da2d4d6019%7Cc21eeb5ff5a644e8a997124f2f7a497c%7C0%7C0%7C637872107601494239%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=FHwZgKnAc6EEUeegZqsOJ48DRyYLfmzcVO%2BK1U8KZhM%3D&reserved=0 is set up correctly, & that you have an active network connection, with no VPN/Adblocker running on device/on the internet router?

Would love to get to the bottom of this! Let me know if there's any questions or data! 😄

— Reply to this email directly, view it on GitHubhttps://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2FSENTINELITE%2FStreamDeck-Shortcuts%2Fissues%2F12%23issuecomment-1116686405&data=05%7C01%7CGianluca.Perin%40qlik.com%7C8df29a6ad60b48260d4908da2d4d6019%7Cc21eeb5ff5a644e8a997124f2f7a497c%7C0%7C0%7C637872107601494239%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=C%2FxaIaacq674RwlsyEX6QEEdDO9UhE8lSGOPat1GtRA%3D&reserved=0, or unsubscribehttps://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fnotifications%2Funsubscribe-auth%2FAIZPLQGCBXR42CUWHJEYEWDVIGMIJANCNFSM5U4LHWXQ&data=05%7C01%7CGianluca.Perin%40qlik.com%7C8df29a6ad60b48260d4908da2d4d6019%7Cc21eeb5ff5a644e8a997124f2f7a497c%7C0%7C0%7C637872107601494239%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=BbXs7ZTWaqR%2FggNX3r0qIvXAly9m3oJ8yTQVbNDCt7c%3D&reserved=0. You are receiving this because you were mentioned.Message ID: @.***>

SENTINELITE commented 2 years ago

@gianlucaperin, I just double checked the links & they're working correctly. Can you please make sure you are accessing these via the GitHub Issue & not through your email?

Not sure why those links are using a "safelink...." url scheme, but that is indeed incorrect.

What video/StreamDeck Shortcut link are you mentioning?

Sorry for the confusion, & again, I hope we can figure this out together!

gianlucaperin commented 2 years ago

I’m referring to the links contained in the guide (not the mail, the web article). The links are broken and the instructions are not correct.

Da: SENTINELITE @.> Inviato: Wednesday, May 4, 2022 12:34:58 PM A: SENTINELITE/StreamDeck-Shortcuts @.> Cc: Gianluca Perin @.>; Mention @.> Oggetto: Re: [SENTINELITE/StreamDeck-Shortcuts] Error Kilo-one happens all the time. (Issue #12)

@gianlucaperinhttps://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fgianlucaperin&data=05%7C01%7CGianluca.Perin%40qlik.com%7C6682efc525724abf036b08da2db9bce6%7Cc21eeb5ff5a644e8a997124f2f7a497c%7C0%7C0%7C637872573007294396%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=e5vJo%2B9162mYoaIzqZNiVEim%2Bs8hWhJt22i7wfAOK%2Bs%3D&reserved=0, I just double checked the links & they're working correctly. Can you please make sure you are accessing these via the GitHub Issue & not through your email?

Not sure why those links are using a "safelink...." url scheme, but that is indeed incorrect.

What video/StreamDeck Shortcut link are you mentioning?

Sorry for the confusion, & again, I hope we can figure this out together!

— Reply to this email directly, view it on GitHubhttps://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2FSENTINELITE%2FStreamDeck-Shortcuts%2Fissues%2F12%23issuecomment-1117161165&data=05%7C01%7CGianluca.Perin%40qlik.com%7C6682efc525724abf036b08da2db9bce6%7Cc21eeb5ff5a644e8a997124f2f7a497c%7C0%7C0%7C637872573007450627%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=qweJmg9%2F5BpYGIFAHWug5LlzygFoprJHgZjZyzqwgKs%3D&reserved=0, or unsubscribehttps://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fnotifications%2Funsubscribe-auth%2FAIZPLQGYNN5RAWO5HEDDNDDVIJHFFANCNFSM5U4LHWXQ&data=05%7C01%7CGianluca.Perin%40qlik.com%7C6682efc525724abf036b08da2db9bce6%7Cc21eeb5ff5a644e8a997124f2f7a497c%7C0%7C0%7C637872573007450627%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=s6DArDL3ieO93K5vQcXA7owwsopplPN16i%2BMRmvS7Qg%3D&reserved=0. You are receiving this because you were mentioned.Message ID: @.***>

SENTINELITE commented 2 years ago

@gianlucaperin, I see what you were talking about! Thanks for pointing that out!

I cleaned up the documentation a while back, & the deeplinks broke. Sorry about that! 😓

Everything should be working now.

Just to be sure, what macOS version are you running?

gianlucaperin commented 2 years ago

Attached the log file

Gianluca Perin Director, R&D

Skype: gianlucaperin Email: @.**@.>

Qlik Via Brescia 31 36040 Torri di Quartesolo, Vicenza

qlik.comhttp://www.qlik.com/

The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer.

Da: SENTINELITE @.> Data: giovedì, 5 maggio 2022, 02:15 A: SENTINELITE/StreamDeck-Shortcuts @.> Cc: Gianluca Perin @.>, Mention @.> Oggetto: Re: [SENTINELITE/StreamDeck-Shortcuts] Error Kilo-one happens all the time. (Issue #12)

@gianlucaperinhttps://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fgianlucaperin&data=05%7C01%7CGianluca.Perin%40qlik.com%7Caa7649469aff409ceb7c08da2e2c691c%7Cc21eeb5ff5a644e8a997124f2f7a497c%7C0%7C0%7C637873065538822825%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=moIgh6DgWjnmzB381vsSiTuZkJNqffd0FshIICLg%2Fpg%3D&reserved=0, I see what you were talking about! Thanks for pointing that out!

I cleaned up the documentation a while back, & the deeplinks broke. Sorry about that! 😓

Everything should be working now.

Just to be sure, what macOS version are you running?

— Reply to this email directly, view it on GitHubhttps://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2FSENTINELITE%2FStreamDeck-Shortcuts%2Fissues%2F12%23issuecomment-1118042976&data=05%7C01%7CGianluca.Perin%40qlik.com%7Caa7649469aff409ceb7c08da2e2c691c%7Cc21eeb5ff5a644e8a997124f2f7a497c%7C0%7C0%7C637873065538822825%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=TFZLG8%2FzdqhKl1QBmOsNCFzbZqTwhNJ3%2F01lyiuGbEg%3D&reserved=0, or unsubscribehttps://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fnotifications%2Funsubscribe-auth%2FAIZPLQEKPZX3SA3F2DIAQXLVIMHLLANCNFSM5U4LHWXQ&data=05%7C01%7CGianluca.Perin%40qlik.com%7Caa7649469aff409ceb7c08da2e2c691c%7Cc21eeb5ff5a644e8a997124f2f7a497c%7C0%7C0%7C637873065538822825%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=9QHo8m%2FQa7riu73QlfhpIGdhrbd8T66fJQ4EUctxclQ%3D&reserved=0. You are receiving this because you were mentioned.Message ID: @.***>

gianlucaperin commented 2 years ago

Attached Console logs

Gianluca Perin Director, R&D

Skype: gianlucaperin Email: @.**@.>

Qlik Via Brescia 31 36040 Torri di Quartesolo, Vicenza

qlik.comhttp://www.qlik.com/

The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer.

Da: SENTINELITE @.> Data: giovedì, 5 maggio 2022, 02:15 A: SENTINELITE/StreamDeck-Shortcuts @.> Cc: Gianluca Perin @.>, Mention @.> Oggetto: Re: [SENTINELITE/StreamDeck-Shortcuts] Error Kilo-one happens all the time. (Issue #12)

@gianlucaperinhttps://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fgianlucaperin&data=05%7C01%7CGianluca.Perin%40qlik.com%7Caa7649469aff409ceb7c08da2e2c691c%7Cc21eeb5ff5a644e8a997124f2f7a497c%7C0%7C0%7C637873065538822825%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=moIgh6DgWjnmzB381vsSiTuZkJNqffd0FshIICLg%2Fpg%3D&reserved=0, I see what you were talking about! Thanks for pointing that out!

I cleaned up the documentation a while back, & the deeplinks broke. Sorry about that! 😓

Everything should be working now.

Just to be sure, what macOS version are you running?

— Reply to this email directly, view it on GitHubhttps://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2FSENTINELITE%2FStreamDeck-Shortcuts%2Fissues%2F12%23issuecomment-1118042976&data=05%7C01%7CGianluca.Perin%40qlik.com%7Caa7649469aff409ceb7c08da2e2c691c%7Cc21eeb5ff5a644e8a997124f2f7a497c%7C0%7C0%7C637873065538822825%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=TFZLG8%2FzdqhKl1QBmOsNCFzbZqTwhNJ3%2F01lyiuGbEg%3D&reserved=0, or unsubscribehttps://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fnotifications%2Funsubscribe-auth%2FAIZPLQEKPZX3SA3F2DIAQXLVIMHLLANCNFSM5U4LHWXQ&data=05%7C01%7CGianluca.Perin%40qlik.com%7Caa7649469aff409ceb7c08da2e2c691c%7Cc21eeb5ff5a644e8a997124f2f7a497c%7C0%7C0%7C637873065538822825%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=9QHo8m%2FQa7riu73QlfhpIGdhrbd8T66fJQ4EUctxclQ%3D&reserved=0. You are receiving this because you were mentioned.Message ID: @.***>

SENTINELITE commented 2 years ago

@gianlucaperin It doesn't look like the log files got uploaded correctly. Can you try dragging & dropping them into the message area, inside a browser, from your Mac?

Thanks a ton!

gianlucaperin commented 2 years ago

Can you see them now (attached)?

Gianluca Perin Director, R&D

Skype: gianlucaperin Email: @.***

Qlik Via Brescia 31 36040 Torri di Quartesolo, Vicenza

qlik.comhttp://www.qlik.com/

The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer.

Da: SENTINELITE @.> Inviato: giovedì 5 maggio 2022 10:40 A: SENTINELITE/StreamDeck-Shortcuts @.> Cc: Gianluca Perin @.>; Mention @.> Oggetto: Re: [SENTINELITE/StreamDeck-Shortcuts] Error Kilo-one happens all the time. (Issue #12)

@gianlucaperinhttps://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fgianlucaperin&data=05%7C01%7CGianluca.Perin%40qlik.com%7C8a0d62628a3f463e98a708da2e72f829%7Cc21eeb5ff5a644e8a997124f2f7a497c%7C0%7C0%7C637873369177331669%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=mwZkxUzgvIQqSKey%2Fh6p70XvuisYYxofyyeQDrr6Qqs%3D&reserved=0 It doesn't look like the log files got uploaded correctly. Can you try dragging & dropping them into the message area, inside a browser, from your Mac?

Thanks a ton!

— Reply to this email directly, view it on GitHubhttps://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2FSENTINELITE%2FStreamDeck-Shortcuts%2Fissues%2F12%23issuecomment-1118308265&data=05%7C01%7CGianluca.Perin%40qlik.com%7C8a0d62628a3f463e98a708da2e72f829%7Cc21eeb5ff5a644e8a997124f2f7a497c%7C0%7C0%7C637873369177331669%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=5Pq6pcrLMX56KOtNcjSbBj9sB9Wf8u%2FevsvN4sHSvqM%3D&reserved=0, or unsubscribehttps://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fnotifications%2Funsubscribe-auth%2FAIZPLQAHRLQ65PI4CYQG3UTVIOCRNANCNFSM5U4LHWXQ&data=05%7C01%7CGianluca.Perin%40qlik.com%7C8a0d62628a3f463e98a708da2e72f829%7Cc21eeb5ff5a644e8a997124f2f7a497c%7C0%7C0%7C637873369177331669%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=gxmFS3%2Fc4XDOK347FMuSaDwiMXLD0nZka23G5CZmJrU%3D&reserved=0. You are receiving this because you were mentioned.Message ID: @.***>

SENTINELITE commented 2 years ago

@gianlucaperin I can not see them. It looks like you're still trying to attach them via email & it doesn't appear to be working... Not sure why, but can you give it a try in a browser, by visiting this link, & see if that helps?

gianlucaperin commented 2 years ago

-1651734378210.log ConsoleLog.txt Can you see them now?

gianlucaperin commented 2 years ago

Did you see the logs that I posted?

Gianluca Perin Director, R&D

Skype: gianlucaperin Email: @.**@.>

Qlik Via Brescia 31 36040 Torri di Quartesolo, Vicenza

qlik.comhttp://www.qlik.com/

The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer.

Da: SENTINELITE @.> Data: venerdì, 6 maggio 2022, 00:30 A: SENTINELITE/StreamDeck-Shortcuts @.> Cc: Gianluca Perin @.>, Mention @.> Oggetto: Re: [SENTINELITE/StreamDeck-Shortcuts] Error Kilo-one happens all the time. (Issue #12)

@gianlucaperinhttps://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fgianlucaperin&data=05%7C01%7CGianluca.Perin%40qlik.com%7C014b15f7c08c4d53b41a08da2ee6da4b%7Cc21eeb5ff5a644e8a997124f2f7a497c%7C0%7C0%7C637873866309056577%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=R0feVGgg0VnhTkN1VZ6RJd4dHbbOBnctpxWKXiDiuAI%3D&reserved=0 I can not see them. It looks like you're still trying to attach them via email & it doesn't appear to be working... Not sure why, but can you give it a try in a browser, by visiting thishttps://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2FSENTINELITE%2FStreamDeck-Shortcuts%2Fissues%2F12&data=05%7C01%7CGianluca.Perin%40qlik.com%7C014b15f7c08c4d53b41a08da2ee6da4b%7Cc21eeb5ff5a644e8a997124f2f7a497c%7C0%7C0%7C637873866309056577%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=GIbu1oxgLz%2FCJaZ%2Fn%2FARn7I5xjUVmLnnANbfYNMvjOg%3D&reserved=0 link, & see if that helps?

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SENTINELITE commented 2 years ago

Hey, @gianlucaperin!

I did get the logs! If it's not too much of a bother could you gather the Console.App log again, making sure you search for StreamDeck-Shortcuts? If not, that's okay. The log's just a tad noisy with other system info. 😄

Lastly, what keyboard layout/language are you set on? Skimming the logs, it appears to be some sort of language thing, perhaps.

Look forward to hearing back from you! 🎉

themcclure commented 2 years ago

My Kilo-One condition is different to this, so I can write it up in a new issue if you want - but for me it works great (thanks!) but after a few days it gives me that error and I have to restart the Stream Deck software.

SENTINELITE commented 2 years ago

Hey there, @themcclure!

First off, thanks for the kind words! 😄

Few follow up questions: • Are you using a VPN/Adblocker/Firewall or similar? • Does this happen after the computer wakes from sleep?

Next time this happens, can you run these two debugging logs for me?

That should surface the issue!

themcclure commented 2 years ago

My laptop goes to sleep every night, and so far I haven't noticed it spontaneously occur. I'll keep a closer eye out. Also, m1 macbook, for what it's worth.

Thanks again!

gianlucaperin commented 2 years ago

I have an Italian keyboard (QWERTY)

Da: SENTINELITE @.> Inviato: Thursday, May 12, 2022 10:14:07 PM A: SENTINELITE/StreamDeck-Shortcuts @.> Cc: Gianluca Perin @.>; Mention @.> Oggetto: Re: [SENTINELITE/StreamDeck-Shortcuts] Error Kilo-one happens all the time. (Issue #12)

Hey, @gianlucaperinhttps://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fgianlucaperin&data=05%7C01%7CGianluca.Perin%40qlik.com%7C050bd3d231854884376e08da3453ff09%7Cc21eeb5ff5a644e8a997124f2f7a497c%7C0%7C0%7C637879832630233576%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=7GvkeGTkDAtZzDPMOsQmf6J%2FbgBgqxlhcNIjseA1m74%3D&reserved=0!

I did get the logs! If it's not too much of a bother could you gather the Console.App log again, making sure you search for StreamDeck-Shortcuts? If not, that's okay. The log's just a tad noisy with other system info. 😄

Lastly, what keyboard layout/language are you set on? Skimming the logs, it appears to be some sort of language thing, perhaps.

Look forward to hearing back from you! 🎉

— Reply to this email directly, view it on GitHubhttps://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2FSENTINELITE%2FStreamDeck-Shortcuts%2Fissues%2F12%23issuecomment-1125383156&data=05%7C01%7CGianluca.Perin%40qlik.com%7C050bd3d231854884376e08da3453ff09%7Cc21eeb5ff5a644e8a997124f2f7a497c%7C0%7C0%7C637879832630233576%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=wy8e4kjtOApz071CqJOVDWAzMxTZquD5aOjTYmUUvjY%3D&reserved=0, or unsubscribehttps://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fnotifications%2Funsubscribe-auth%2FAIZPLQHUCKIGZG3U26UZROTVJVRA7ANCNFSM5U4LHWXQ&data=05%7C01%7CGianluca.Perin%40qlik.com%7C050bd3d231854884376e08da3453ff09%7Cc21eeb5ff5a644e8a997124f2f7a497c%7C0%7C0%7C637879832630233576%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=WfJ29RANZnYYs6DGMwHqnYOPnWDiik98YaYBYpoQXFA%3D&reserved=0. You are receiving this because you were mentioned.Message ID: @.***>

ITDevTom commented 1 year ago

Hello

I seem to be having this issue, I use pihole as an ad blocker, Appears to be fine when the ad blocking is disabled. Obviously, the value of pihole outweighs this shortcut so may have to stop using it for now

SENTINELITE commented 1 year ago

Hey, @ITDevTom!

I heard you loud & clear! V2 will allow for complete control over Sentry logging, as well as work-arounds for VPNs/Ad blockers, etc.

Sorry for the trouble & I appreciate you adding your voice to the issue. I understand where you're coming from, as I use a built in ad blocker myself.

With that being said, you can give the below a try & hopefully that does the trick for you! 😊

Under the ~/Library/Application Support/com.elgato.StreamDeck/Plugins/com.sentinelite.streamdeckshortcuts.sdPlugin/pi/main_pi.js file, you can comment out/delete the following:

Sentry.init({
    dsn: "https://e5b7ab3d23b04542818cc7bbd4a9dc0a@o1114114.ingest.sentry.io/6145162",
    release: RELEASE,
});

& CMD+F to find any other instances (There should be 4 more) of Sentry Sentry.captureException(error); logs.

Lastly, under the main_pi.html file, you'll need to comment/delete out the following:

    <script 
    src="https://browser.sentry-cdn.com/7.13.0/bundle.min.js"
    integrity="sha384-r+KUPXXgkLQFWmyqriU1/6I8hKYt0wW+3XTsbVK75r6hlPjAg8TNYgEdyCuq+41e"
    crossorigin="anonymous">
</script>

After doing all that, save the file & restart the StreamDeck software. That should let it function without fetching the dynamic library.

RGPphotog commented 1 year ago

I'm getting this exact error after shutting down yesterday. Log file is attached. Something about a Swift web socket.

-1691673912930.log

SENTINELITE commented 1 year ago

Hey, @RGPphotog!

Could you join the Discord & give (early access) version 2 a try? The back-end data handling has changed, making it far more stable.

You'll need to snatch the StreamDeck-Shortcuts-Testers role. If you need anything else, feel free to ping me there!