I propose adding a custom button or a Rich Text element to a few highly-trafficked pages in the app. Ideally, this button/element will link our new ombudsman directly to the community group, enabling them to have immediate access to the community if they have questions.
My initial idea was to add a custom button to our highly-used objects (Case, Contact, etc.) Michael proposed alternatives that involved a Rich Text element to the home page and help menu.
I propose adding a custom button or a Rich Text element to a few highly-trafficked pages in the app. Ideally, this button/element will link our new ombudsman directly to the community group, enabling them to have immediate access to the community if they have questions.
My initial idea was to add a custom button to our highly-used objects (Case, Contact, etc.) Michael proposed alternatives that involved a Rich Text element to the home page and help menu.