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SICKAG / sick_scan_xd

Based on the sick_scan drivers for ROS1, sick_scan_xd merges sick_scan, sick_scan2 and sick_scan_base repositories. The driver supports both Linux (native, ROS1, ROS2) and Windows (native and ROS2).
Apache License 2.0
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Unicode error #318

Closed honyu-sick closed 2 months ago

honyu-sick commented 2 months ago

Dear Support Team,

Currently our customer is facing this unicode error when launching our Picoscan launch file, sincerely seek for your assistance to advise on this enquiry.

![ Unicode Error

Thanks!

rostest commented 2 months ago

Thanks for your feedback. The error message "encoding with idna codec failed" means that a DNS query can not be resolved. Most likely the IP address given by parameter udp_receiver_ip:=192.168.0.100 is incorrect.

Parameter udp_receiver_ip must be the ip address of the computer running sick_scan_xd, see https://github.com/SICKAG/sick_scan_xd/blob/develop/doc/sick_scan_segment_xd.md for details. This parameter has to be configured specifically for each system. Use e.g. ipconfig -a to find the ip address.

Parameter udp_receiver_ip:=192.168.0.100 is used in some examples, but is most likely not the correct ip address of your customers computer. If the picoScan lidar has ip address 192.168.1.249, make sure that the lidar and the computer running sick_scan_xd use the same subnet.

Please check the ip addresses of the lidar and the customers computer. Do not hesitate to reply in case the problem remains.

If the lidar is configured to use a dynamic ip address, we recommend to assign a static ip adress to the lidar.

honyu-sick commented 2 months ago

Dear Support,

Thanks for the prompt response and explanations.

Appreciated =)