"The media cannot be played" for some RTS videos

[fredhdroz]

Issue overview

• [x] Incorrect behavior
• [ ] Feature request
• [ ] Crash
• [ ] Help / documentation
• [X] Other: ILv2 issue

Description of the problem

Some videos from RTS cannot be played, the IL responds with the following error :

15:00:37.800 | ch.srgssr.dataprovider.Request | Thread 33 | Ended https://il.srgssr.ch/integrationlayer/2.0/rts/mediaComposition/video/8448528.json with an HTTP error: Error Domain=ch.srgssr.dataprovider Code=0 "internal server error" UserInfo={NSURL=https://il.srgssr.ch/integrationlayer/2.0/rts/mediaComposition/video/8448528.json, NSLocalizedDescription=internal server error}

However the same video is playing correctly in both :

• web player (https://www.rts.ch/play/radio/le-journal-du-matin/video/linvite-de-la-redaction-ola-soederstroem?id=8448528)
• current PLAY RTS AppStore version (2.6.6)

Environment information

• Library version: ALL
• iOS version: 10.2.1
• Device: iPhone 6S

Reproducibility

• [X] Always reproducible
• [ ] Difficult to reproduce

-> It seems the issue often occurs with "radio en video".

Steps to reproduce

1. Open SRG Letterbox Demo
2. Open "Custom URN" from "Basic player" section
3. Enter following URN: urn:rts:video:8448528
4. Tap Open
5. The player shows an error "The media cannot be played"

[defagos]

This is obviously a server issue, and I am quite suprised with the different results I get with various identifiers:

https://il.srgssr.ch/integrationlayer/2.0/rts/mediaComposition/audio/8448528.json (server error) https://il.srgssr.ch/integrationlayer/2.0/rts/mediaComposition/audio/8448527.json (bad request) https://il.srgssr.ch/integrationlayer/2.0/rts/mediaComposition/audio/8448550.json (not found)

[defagos]

After talking with our backend team:

• Server error: This was a bug, fixed in test. The URL above was incorrect since the content is a video from the radio universe: https://il.srgssr.ch/integrationlayer/2.0/rts/mediaComposition/video/8448528.json, now working in test: https://il-test.srgssr.ch/integrationlayer/2.0/rts/mediaComposition/video/8448528.json
• Bad request: This is expected, since the content 8448527 exists in our CMS, is an image and therefore cannot be transformed into an audio
• Not found: The content really does not exist in our CMS

[defagos]

You can use the test server by setting the serviceURL property of your Letterbox controller before playing the media:

controller.serviceURL = SRGIntegrationLayerTestServiceURL()