ANDI not working in Windows 11

SSAgov / ANDI

A tool to test web content for accessibility and 508 compliance.

https://www.ssa.gov/accessibility/andi/help/howtouse.html

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ANDI not working in Windows 11 #243

Open ericaps52 opened 1 month ago

ericaps52 commented 1 month ago

Good day,

I use ANDI to test software applications for 508 compliance. The ANDI tool worked on Windows 10. I upgraded my laptop to Windows 11 and now ANDI no longer works. Please help.

Thank you in advance.

JohnCotterSSA commented 2 hours ago

Sorry you are having this trouble. Most likely your system admin changed a setting in the browser to prevent scripts like ANDI from launching from a bookmark. Follow this link: https://www.ssa.gov/accessibility/andi/help/faq.html#wontLaunch and follow the steps under "Check if favelets are blocked". If favelets are blocked for you, I suggest contacting your system admin.