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SafeExamBrowser / seb-server

The Safe Exam Browser Server web application simplifies and centralizes the configuration of SEB clients for exams. It interacts with a learning management or exam system for setting up and conducting e-assessments with Safe Exam Browser. It also improves security by allowing to monitor connected SEB clients in real time during e-assessments.
Mozilla Public License 2.0
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401 js error when view proctoring hall with Jitsi meet. #84

Closed fishfree closed 1 year ago

fishfree commented 1 year ago

The screenshot is as below: image SEB server 1.5 stable, SEB: 3.5.0

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anhefti commented 1 year ago

It seems that you don't have access (401 = Access Denied) or the browser cannot cannot access the proctoring endpoint for some unknown reason. Could you please also give the respective SEB Server logs, eventually we can see some details there. Also the User and its roles would be of interest, that you used for proctoring access.

Please also note the Jitsi-Meet integration is still a prototype and has not been actively maintained since SEB Server version 1.3 anymore. The focus lies on Zoom integration but also in SEB but only with a special Alliance Version that is only available for SEB Alliance members.

fishfree commented 1 year ago

@anhefti Thank you very much! The 401 errored path was under SEB Server domain, not under Jitsi meet. I'd configured JWT auth both sides. Here is the log file: seb-docker.log

Hope for you help~

anhefti commented 1 year ago

Thanks, according to the log file there is a none ISO character that causes the problem when opening the proctoring window:

01:31:41.195 ERROR [http-nio-0.0.0.0-8080-exec-10]:[org.apache.catalina.core.ContainerBase.[Tomcat].[localhost].[/].[proctoringServlet]] Servlet.service() for servlet [proctoringServlet] in context with path [] threw exception
java.io.CharConversionException: Not an ISO 8859-1 character: [市]
    at javax.servlet.ServletOutputStream.print(ServletOutputStream.java:78)
    at javax.servlet.ServletOutputStream.println(ServletOutputStream.java:192)
    at ch.ethz.seb.sebserver.gui.ProctoringServlet.doGet(ProctoringServlet.java:81)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:626)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)

This may come from Jitsi user name or from the room name. Please make sure you only use ISO 8859-1 conform characters.