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SafeExamBrowser / seb-win-refactoring

Safe Exam Browser for Windows.
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Configuration resource is not supported #1019

Open smd100 opened 1 week ago

smd100 commented 1 week ago

I'm using SEB 3.8.0 x64 and only one of my students (out of 125) gets this message.

{755D56C0-9F4D-4792-B98B-3AB77A1418CB}

The log file shows it seems to fail because there is no data parser to parse 'System.IO.FileStream'.

Here's the relevant part:

`2024-11-09 18:35:29.397 [06] - DEBUG: [BinaryParser] 'System.IO.FileStream' starting with '+' does not match the Binary format. 2024-11-09 18:35:29.398 [06] - DEBUG: [XmlParser] 'System.IO.FileStream' starting with '+' does not match the Xml format. 2024-11-09 18:35:29.399 [06] - WARNING: [ConfigurationRepository] No data parser found which can parse 'System.IO.FileStream'! 2024-11-09 18:35:32.095 [06] - WARNING: The configuration has failed! 2024-11-09 18:35:32.099 [06] - INFO: ### -------------------------------------- Session Start Failed -------------------------------------- ###

2024-11-09 18:35:46.606 [04] - INFO: Initiating shutdown procedure... 2024-11-09 18:35:46.610 [04] - INFO: Stopping communication host... 2024-11-09 18:35:46.612 [04] - DEBUG: [RuntimeHost] Communication host is closing... 2024-11-09 18:35:46.626 [04] - DEBUG: [RuntimeHost] Communication host has been closed.`

We've tried completely reinstalling SEB from scratch and checking that .NET runtime is installed - it is (v4.7.2).

How can we fix?

Thanks.

dbuechel commented 1 week ago

Please note that SEB version 3.8.0 requires a minimum .NET Framework version of 4.8 and a minimum operating system version of Windows 10 version 1803, as is declared in the release notes: https://github.com/SafeExamBrowser/seb-win-refactoring/releases/tag/v3.8.0.