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SafeExamBrowser / seb-win-refactoring

Safe Exam Browser for Windows.
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Error 0x80070490: Failed to find expected public key in certificate chain. #139

Closed DennisVH closed 3 years ago

DennisVH commented 3 years ago

Same as #138 but in English [139C:1560][2021-08-02T13:18:00]i338: Acquiring package: WebView2_Bootstrapper, payload: WebView2_Bootstrapper, download from: https://go.microsoft.com/fwlink/p/?LinkId=2124703 [22B4:0660][2021-08-02T13:18:01]e000: Error 0x80070490: Failed to find expected public key in certificate chain. 22B4:0660][2021-08-02T13:18:01]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain. [22B4:0660][2021-08-02T13:18:01]e000: Error 0x80070490: Failed to verify signature of payload: WebView2_Bootstrapper [22B4:0660][2021-08-02T13:18:01]e310: Failed to verify payload: WebView2_Bootstrapper at path: C:\ProgramData\Package Cache\.unverified\WebView2_Bootstrapper, error: 0x80070490. Deleting file. [22B4:0660][2021-08-02T13:18:01]e000: Error 0x80070490: Failed to cache payload: WebView2_Bootstrapper [139C:1560][2021-08-02T13:18:01]e314: Failed to cache payload: WebView2_Bootstrapper from working path: C:\Windows\Temp\{89546457-20C3-4743-A4D6-56870054A7F4}\WebView2_Bootstrapper, error: 0x80070490. [139C:1560][2021-08-02T13:18:01]e349: Application requested retry of payload: WebView2_Bootstrapper, encountered error: 0x80070490. Retrying...

Tried pre-installing Microsoft Edge WebView but still same installation issue

marat123456 commented 3 years ago

такая же проблема

thankphuoc commented 3 years ago

Same problem. Safe_Exam_Browser_20210802195529.log

danschlet commented 3 years ago

Deactivate anti-malware software which is scanning encrypted (https) internet traffic or other proxy or network analyzing software you might have installed.

The SEB installer bundle and the installers of the dependencies connect to Microsoft servers and use certificate pinning. Such above mentioned tools replace the root CA certificates in Windows to perform a Man-in-the-Middle attack to be able to analyze encrypted network connections. Those installers fail then.

marat123456 commented 3 years ago

Антивирусов нет, только брандмауэр windows и его я полностью отключил. Проблема не ушла.

danschlet commented 3 years ago

Just for your information: We can give support to requests in English, German, Spanish and French. Russian is not a supported language, I'm sorry.

marat123456 commented 3 years ago

The antivirus is disabled. The problem has not disappeared

danschlet commented 3 years ago

Maybe @dbuechel can help.

marat123456 commented 3 years ago

here is my log file Safe_Exam_Browser_20210802145528.log

nebuduk commented 3 years ago

Hi,

i have the same problem.

Thanks for your help, Martin Safe_Exam_Browser_20210802155544.log

dbuechel commented 3 years ago

Microsoft has updated their WebView2 bootstrapper (yet again). @danschlet We might need to switch to a fixed-version setup as we already have it with CefSharp.

For the meantime: To use SEB 3.2.0, first install all the required dependencies as listed below:

Then install the SEB 3.2.0 MSI for your platform (either x86 for 32-bit or x64 for 64-bit machines):

danschlet commented 3 years ago

Microsoft has updated their WebView2 bootstrapper (yet again). @danschlet We might need to switch to a fixed-version setup as we already have it with CefSharp.

Yes, please do that @dbuechel, seems like the only way how to prevent issues with these Microsoft updates.

dbuechel commented 3 years ago

The issue is now fixed with the latest release version 3.3.0.

nebuduk commented 3 years ago

Installation worked fine, thank you very much for your promt help and answer!

souviksenapati commented 2 years ago

I still have same issue with version 3.3.0.354 Error Safe_Exam_Browser_20211215000337.log