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False Positive Virtual Machine Error #58

Closed cemonem closed 3 years ago

cemonem commented 3 years ago

A student of mine cannot start SEB due to Virtual Machine Error. We tried disabling all of his virtual network adapters without affecting his Internet through Control Panel but it did not work.

Version Information

Additional Context

Output of systeminfo command:

Ana bilgisayar ad: EGE-BILGISAYAR ˜Ÿletim Sistemi Ad: Microsoft Windows 7 Professional OS Srm: 6.1.7601 Service Pack 1 Yap 7601 ˜Ÿletim Sistemi šreticisi: Microsoft Corporation ˜Ÿletim Sistemi Yaplandrmas: Tek baŸna €alŸma Grubu ˜Ÿletim Sistemi OluŸturma Tr: Multiprocessor Free Kaytl Kullanc: Ege Kaytl KuruluŸ:
šrn kimli§i: 00371-177-0000061-85712 ˜lk Ykleme Tarihi: 26.07.2019, 15:16:36 Sistem ™nykleme Zaman: 29.11.2020, 20:17:55 Sistem šreticisi: ASUSTeK COMPUTER INC. Sistem Modeli: X550LA Sistem Tr: x64-based PC ˜Ÿlemci(ler): 1 ˜Ÿlemci Yklendi. 01: Intel64 Family 6 Model 69 Stepping 1 GenuineIntel ~1776 Mhz BIOS Srm: American Megatrends Inc. X550LA.502, 11.02.2014 Windows Dizini: C:\Windows Sistem Dizini: C:\Windows\system32 ™n Ykleme Aygt: \Device\HarddiskVolume1 Sistem Yerel Ayarlar: tr;Trk‡e GiriŸ yerel ayarlar: tr;Trk‡e Saat dilimi: (UTC+03:00) ˜stanbul Toplam Fiziksel Bellek: 8.076 MB Kullanlabilir Fiziksel Bellek: 4.724 MB Sanal Bellek: En Byk Boyut: 16.150 MB Sanal Bellek: Kullanlabilir: 12.610 MB Sanal Bellek: Kullanlan: 3.540 MB Disk Belle§i Konumlar: C:\pagefile.sys Etki alan: WORKGROUP Oturum A‡ma Sunucusu: \EGE-BILGISAYAR Dzeltmeler: 115 Dzeltmeler Yklendi.

                            [02]: KB2479943
                            [03]: KB2491683
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                            [109]: KB4474419
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                            [111]: KB4531786
                            [112]: KB4532945
                            [113]: KB4536952
                            [114]: KB976902
                            [115]: KB4534310

A§ Kart: 4 NIC Yklendi. 01: Realtek PCIe GBE Family Controller Ba§lant Ad: Yerel A§ Ba§lants Durum: Ortam ba§lants kesildi [02]: Qualcomm Atheros AR9485 Wireless Network Adapter Ba§lant Ad: Kablosuz A§ Ba§lants DHCP Etkin: Evet DHCP Sunucusu: 192.168.1.1 IP adresleri

                                  [02]: fe80::d87c:4f0d:dff5:a3b3
                                  [03]: fdb5:1324:91a:0:cc9:6890:3670:580
                                  [04]: fdb5:1324:91a:0:d87c:4f0d:dff5:a3b3
                            [03]: Microsoft Virtual WiFi Miniport Adapter
                                  Ba§lant Ad:    Kablosuz A§ Ba§lants 2
                                  Durum:          Ortam ba§lants kesildi
                            [04]: VirtualBox Host-Only Ethernet Adapter
                                  Ba§lant Ad:    VirtualBox Host-Only Network
                                  DHCP Etkin:      Hayr
                                  IP adresleri
                                  [01]: 192.168.56.1
                                  [02]: fe80::39b9:cc1a:2fd4:ae35

We disabled everything except [02] in network cards. Output of ipconfig --all before turning all the virtual network adapters:

Windows IP Yaplandrmas

Ana Bilgisayar Ad . . . . . . . : Ege-Bilgisayar Birincil DNS Soneki . . . . . . . : D§m Tr . . . . . . . . . . . : Karma IP Y”nlendirme Etkin . . . . . . : Hayr WINS Proxy Etkin . . . . . . . . : Hayr DNS Soneki Arama Listesi. . . . . : mynet

Kablosuz LAN ba§daŸtrcs Kablosuz A§ Ba§lants 2:

Medya Durumu . . . . . . . . . . : Medya Ba§lants kesildi Ba§lantya ”zg DNS Soneki . . . : A‡klama . . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter Fiziksel Adres. . . . . . . . . . : 2A-E3-47-BB-EE-EF Dhcp Etkin. . . . . . . . . . . . : Evet Otomatik Yaplandrma Etkin. . . : Evet

Kablosuz LAN ba§daŸtrcs Kablosuz A§ Ba§lants:

Ba§lantya ”zg DNS Soneki . . . : mynet A‡klama . . . . . . . . . . . . : Qualcomm Atheros AR9485 Wireless Network Adapter Fiziksel Adres. . . . . . . . . . : 28-E3-47-BB-EE-EF Dhcp Etkin. . . . . . . . . . . . : Evet Otomatik Yaplandrma Etkin. . . : Evet IPv6 Adresi. . . . . . . . . . . : fdb5:1324:91a:0:d87c:4f0d:dff5:a3b3(Tercih Edilen) Ge‡ici IPv6 Adresi. . . . . . : fdb5:1324:91a:0:cc9:6890:3670:580(Tercih Edilen) Ba§lant Yerel IPv6 Adresi . . . . . : fe80::d87c:4f0d:dff5:a3b3%12(Tercih Edilen) IPv4 Adresi. . . . . . . . . . . : 192.168.1.122(Tercih Edilen) Alt A§ Maskesi. . . . . . . . . . : 255.255.255.0 Kira Sa§lanan. . . . . . . . . . : 29 Kasm 2020 Pazar 20:18:55 Kira BitiŸi . . . . . . . . . . . : 01 Aralk 2020 Sal 11:34:45 Varsaylan A§ Ge‡idi. . . . . . . : 192.168.1.1 DHCP Sunucusu . . . . . . . . . . : 192.168.1.1 DHCPv6 IAID . . . . . . . . . . . : 304669511 DHCPv6 ˜stemcisi DUID'si. . . . . . . . : 00-01-00-01-24-CC-BC-21-40-16-7E-13-DF-8D DNS Sunucusu. . . . . . . . . . . : fdb5:1324:91a:0:202:61ff:feaf:6526 192.168.1.1 Tcpip zerinden NetBIOS. . . . . . . . : Etkin Ba§lantya ”zg DNS Son Eki Arama Listesi : mynet

Ethernet ba§daŸtrc Yerel A§ Ba§lants:

Medya Durumu . . . . . . . . . . : Medya Ba§lants kesildi Ba§lantya ”zg DNS Soneki . . . : A‡klama . . . . . . . . . . . . : Realtek PCIe GBE Family Controller Fiziksel Adres. . . . . . . . . . : 40-16-7E-13-DF-8D Dhcp Etkin. . . . . . . . . . . . : Evet Otomatik Yaplandrma Etkin. . . : Evet

Ethernet ba§daŸtrc VirtualBox Host-Only Network:

Ba§lantya ”zg DNS Soneki . . . : A‡klama . . . . . . . . . . . . : VirtualBox Host-Only Ethernet Adapter Fiziksel Adres. . . . . . . . . . : 0A-00-27-00-00-13 Dhcp Etkin. . . . . . . . . . . . : Hayr Otomatik Yaplandrma Etkin. . . : Evet Ba§lant Yerel IPv6 Adresi . . . . . : fe80::39b9:cc1a:2fd4:ae35%19(Tercih Edilen) IPv4 Adresi. . . . . . . . . . . : 192.168.56.1(Tercih Edilen) Alt A§ Maskesi. . . . . . . . . . : 255.255.255.0 Varsaylan A§ Ge‡idi. . . . . . . : DHCPv6 IAID . . . . . . . . . . . : 571080743 DHCPv6 ˜stemcisi DUID'si. . . . . . . . : 00-01-00-01-24-CC-BC-21-40-16-7E-13-DF-8D DNS Sunucusu. . . . . . . . . . . : fec0:0:0:ffff::1%1 fec0:0:0:ffff::2%1 fec0:0:0:ffff::3%1 Tcpip zerinden NetBIOS. . . . . . . . : Etkin

Tunnel ba§daŸtrc 6TO4 Adapter:

Medya Durumu . . . . . . . . . . : Medya Ba§lants kesildi Ba§lantya ”zg DNS Soneki . . . : A‡klama . . . . . . . . . . . . : Microsoft 6to4 Ba§daŸtrcs Fiziksel Adres. . . . . . . . . . : 00-00-00-00-00-00-00-E0 Dhcp Etkin. . . . . . . . . . . . : Hayr Otomatik Yaplandrma Etkin. . . : Evet

Tunnel ba§daŸtrc isatap.{87265EC4-CE9B-422F-8194-BD362940A51E}:

Medya Durumu . . . . . . . . . . : Medya Ba§lants kesildi Ba§lantya ”zg DNS Soneki . . . : A‡klama . . . . . . . . . . . . : Microsoft ISATAP Ba§daŸtrcs Fiziksel Adres. . . . . . . . . . : 00-00-00-00-00-00-00-E0 Dhcp Etkin. . . . . . . . . . . . : Hayr Otomatik Yaplandrma Etkin. . . : Evet

Tunnel ba§daŸtrc isatap.mynet:

Medya Durumu . . . . . . . . . . : Medya Ba§lants kesildi Ba§lantya ”zg DNS Soneki . . . : mynet A‡klama . . . . . . . . . . . . : Microsoft ISATAP Ba§daŸtrcs #3 Fiziksel Adres. . . . . . . . . . : 00-00-00-00-00-00-00-E0 Dhcp Etkin. . . . . . . . . . . . : Hayr Otomatik Yaplandrma Etkin. . . : Evet

Tunnel ba§daŸtrc isatap.{11DBA565-9C46-4C8F-82C7-30316D7A904A}:

Medya Durumu . . . . . . . . . . : Medya Ba§lants kesildi Ba§lantya ”zg DNS Soneki . . . : A‡klama . . . . . . . . . . . . : Microsoft ISATAP Ba§daŸtrcs #4 Fiziksel Adres. . . . . . . . . . : 00-00-00-00-00-00-00-E0 Dhcp Etkin. . . . . . . . . . . . : Hayr Otomatik Yaplandrma Etkin. . . : Evet

Tunnel ba§daŸtrc isatap.{746F8C70-A168-46A1-8111-0938ED36BD07}:

Medya Durumu . . . . . . . . . . : Medya Ba§lants kesildi Ba§lantya ”zg DNS Soneki . . . : A‡klama . . . . . . . . . . . . : Microsoft ISATAP Ba§daŸtrcs #5 Fiziksel Adres. . . . . . . . . . : 00-00-00-00-00-00-00-E0 Dhcp Etkin. . . . . . . . . . . . : Hayr Otomatik Yaplandrma Etkin. . . : Evet

Output of ipconfig --all after we disabled everything else:

Windows IP Yaplandrmas

Ana Bilgisayar Ad . . . . . . . : Ege-Bilgisayar Birincil DNS Soneki . . . . . . . : D§m Tr . . . . . . . . . . . : Karma IP Y”nlendirme Etkin . . . . . . : Hayr WINS Proxy Etkin . . . . . . . . : Hayr DNS Soneki Arama Listesi. . . . . : mynet

Kablosuz LAN ba§daŸtrcs Kablosuz A§ Ba§lants:

Ba§lantya ”zg DNS Soneki . . . : mynet A‡klama . . . . . . . . . . . . : Qualcomm Atheros AR9485 Wireless Network Adapter Fiziksel Adres. . . . . . . . . . : 28-E3-47-BB-EE-EF Dhcp Etkin. . . . . . . . . . . . : Evet Otomatik Yaplandrma Etkin. . . : Evet IPv6 Adresi. . . . . . . . . . . : fdb5:1324:91a:0:d87c:4f0d:dff5:a3b3(Tercih Edilen) Ge‡ici IPv6 Adresi. . . . . . : fdb5:1324:91a:0:cc9:6890:3670:580(Tercih Edilen) Ba§lant Yerel IPv6 Adresi . . . . . : fe80::d87c:4f0d:dff5:a3b3%12(Tercih Edilen) IPv4 Adresi. . . . . . . . . . . : 192.168.1.122(Tercih Edilen) Alt A§ Maskesi. . . . . . . . . . : 255.255.255.0 Kira Sa§lanan. . . . . . . . . . : 29 Kasm 2020 Pazar 20:18:55 Kira BitiŸi . . . . . . . . . . . : 01 Aralk 2020 Sal 16:10:17 Varsaylan A§ Ge‡idi. . . . . . . : 192.168.1.1 DHCP Sunucusu . . . . . . . . . . : 192.168.1.1 DHCPv6 IAID . . . . . . . . . . . : 304669511 DHCPv6 ˜stemcisi DUID'si. . . . . . . . : 00-01-00-01-24-CC-BC-21-40-16-7E-13-DF-8D DNS Sunucusu. . . . . . . . . . . : fdb5:1324:91a:0:202:61ff:feaf:6526 192.168.1.1 Tcpip zerinden NetBIOS. . . . . . . . : Etkin Ba§lantya ”zg DNS Son Eki Arama Listesi : mynet

Tunnel ba§daŸtrc 6TO4 Adapter:

Medya Durumu . . . . . . . . . . : Medya Ba§lants kesildi Ba§lantya ”zg DNS Soneki . . . : A‡klama . . . . . . . . . . . . : Microsoft 6to4 Ba§daŸtrcs Fiziksel Adres. . . . . . . . . . : 00-00-00-00-00-00-00-E0 Dhcp Etkin. . . . . . . . . . . . : Hayr Otomatik Yaplandrma Etkin. . . : Evet

Tunnel ba§daŸtrc isatap.mynet:

Medya Durumu . . . . . . . . . . : Medya Ba§lants kesildi Ba§lantya ”zg DNS Soneki . . . : mynet A‡klama . . . . . . . . . . . . : Microsoft ISATAP Ba§daŸtrcs #3 Fiziksel Adres. . . . . . . . . . : 00-00-00-00-00-00-00-E0 Dhcp Etkin. . . . . . . . . . . . : Hayr Otomatik Yaplandrma Etkin. . . : Evet

dbuechel commented 3 years ago

Unfortunately, we don't support Windows 7 anymore so there isn't much we can do here. Your student should update their operating system as soon as possible, as it can be dangerous using an outdated system which doesn't get regular security and maintenance updates.