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Safecast / safecast.org

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WP Forms / Recurring Donations not Recurring #81

Open seanbonner opened 3 years ago

seanbonner commented 3 years ago

I used WP Forms in conjunction with Stripe to set up out new donation form on our website. I RTFM and followed instructions to include the recurring donation option.

Expected: Someone says "I want to donation $100 and that should be a recurring donation every month" Actual: It seems like we get the first donation but it never recurs.

@norcross If you get a moment can you just look over my form set up and see if I did something wrong with the logic? Again, I think I did what it told me to do, but maybe I did something wrong.

norcross commented 3 years ago

question: has anyone said they did recurring and it didn't run that way? as a test or otherwise.

seanbonner commented 3 years ago

Yes, and we have receipts which I can show you where they selected Recurring as an option they selected but then nothing.