Closed rg08705 closed 7 months ago
Hi @rg08705 ,
Thanks for using the synapser client. Apologies, but can you try and follow these instructions: https://docs.google.com/document/d/1-JbgCQxJFNVS7Brs8cFoJwE6o9wtRY2EvRVIzwg5bwA/edit.
It is unfortunate that R doesn't have great package version control, but currently this package requires reticulate < 1.28
Confirmed installation worked following the first troubleshooting bullet point instructions. I was also able to install the package without downgrading reticulate <v1.28 but will take your advice to do so if any issues arise.
Thank you very much for providing help!
Operating system
Max OSX Python 3.10.13
Description of the problem
I am experiencing issues installing the package. There seems to be an issue with calling the
synapseclient
module during configuration.Actual behavior
The installation is failing with error
ModuleNotFoundError: No module named 'synapseclient'
. However, the output showsRequirement already satisfied: synapseclient==3.0.0
confirming the module should be installed. Additionally, I have tried installing synapseclient directly to the virtualenv via reticulate but I still encounter this same issue.Output of
sessionInfo()
Using a fresh session and after attempting the installation:
Additionally, my reticulate package is v1.34.0