The map in Service Match will show incorrect information when there are too many services to load. It will sometimes appear blank or only show a handful of results. Filtering down to a smaller group will result in more services appearing.
Steps to replicate:
In an instance with both Service Match and the One Degree beta package installed
Follow instructions on how to import services by zip code and import 2 or more zip codes in the bay area.
Load a contact.
If it is already on the contact record, skip to next step. If it is not set yet, add it in the client profile builder
Select 'Get Recommended Services' in Service Match
Expected Results:
Available services appear in Service Match and map populates with points for each service
Actual Results:
Sometimes the map will not load until the user double clicks on it
Sometimes it will load with only a couple dots appearing for services
Notes:
We need to understand more about what the limitations are around that map. We can maybe limit the results to a number that works for that component but we need to understand what that threshold is.
The map in Service Match will show incorrect information when there are too many services to load. It will sometimes appear blank or only show a handful of results. Filtering down to a smaller group will result in more services appearing.
Steps to replicate:
Expected Results: Available services appear in Service Match and map populates with points for each service
Actual Results: Sometimes the map will not load until the user double clicks on it Sometimes it will load with only a couple dots appearing for services
Notes: We need to understand more about what the limitations are around that map. We can maybe limit the results to a number that works for that component but we need to understand what that threshold is.