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SalesforceCommerceCloud / b2c-crm-sync

... a contemporary perspective on how to integrate B2C Commerce and the Salesforce Customer 360 Platform to power frictionless customer experiences in the B2C domain.
https://salesforcecommercecloud.github.io/b2c-crm-sync/
BSD 3-Clause "New" or "Revised" License
64 stars 47 forks source link

Connector syncronization Commerce - Service #105

Closed filipecarvalho15 closed 2 years ago

filipecarvalho15 commented 2 years ago

Hi, i'm having some sync issues from Commerce Cloud to Service when i create multiple accounts with the same value in one of my custom fields, the field is not unique and is configured in the Custom Metadata Types. The field in question is a fiscal number(nif) and syncs fine if it's the first account created with, but for some occurrences it just stops syncing altogether for the next accounts.

From Service to Commerce syncing works fine.

What could be causing this issue and what's the best way to debug this?

Thanks

filipecarvalho15 commented 2 years ago

Issue was related with a different unique field that was getting duplicated values on Commerce Cloud from client side.