Creating account and contact, but not returning the contact details in the response json

[mgeorgievSpinup]

When we try to submit customer from B2C to the SFSC the response is containing "Contact" details. It basically comes as null. On the SFSC side both accounts and contact is created. No errors in the logs or in the failed flows. On 2nd attempt the behaviour varies. Some times it's returning the full response object with Account and Contact items, sometimes just hits duplicate error in the flow interview. This happens on all our projects and instances.

[petarm]

I have the same issue with the latest version. Does anyone have a solution?

[spwilmington]

Experiencing the same from some time is there any workaround or so ?

[pk-sd]

I also have the same problem and would appreciate some assistance.

[dianadyulgerova1]

same issue here

[vdimitrov-spin]

I've the same problem. My team is working on the problem as well.

[ayanachkovaivanova]

I have the same issue.

[mitkovalkov]

The same problem here

[ValentinGurkov]

I'm experiencing something similar, I hope this gets noticed

[arthureyldigitall]

Same problem here, please have look

[mcochev-webolie]

I just noticed that I have the same problem.

[shubhamSharma0701]

Was anyone able to find a solution for this issue?

[mgeorgievSpinup]

@shubhamSharma0701 I think yes. In the B2CContactProcess flow remove or bypass the pause element at the end of the flow.

[shubhamSharma0701]

@shubhamSharma0701 I think yes. In the B2CContactProcess flow remove or bypass the pause element at the end of the flow.

Thanks for the help @mgeorgievSpinup ! This fix worked for me.

[mgeorgievSpinup]

@shubhamSharma0701 glad to help

[jbachelet]

Hello,

Thank you for opening this. This has been fixed from v3.0.0.

Closing this ticket