SalesforceCommerceCloud / b2c-crm-sync

... a contemporary perspective on how to integrate B2C Commerce and the Salesforce Customer 360 Platform to power frictionless customer experiences in the B2C domain.
https://salesforcecommercecloud.github.io/b2c-crm-sync/
BSD 3-Clause "New" or "Revised" License
65 stars 45 forks source link

[BUG] ... Duplicate Accounts are creating in SFDC #247

Open suresh7ch opened 1 year ago

suresh7ch commented 1 year ago

Creating a person account on sfdc org manually and trying to register with the same email id from the storefront with different first name and last name. SFDC is creating the duplicates.

Steps to reproduce the behavior:

  1. Login to sfdc org and create a person account manually.
  2. Go to storefront and register with the same email id (which was created on step1) and with different first name & last name.
  3. open sfdc org and global search with the email id.
  4. It shows multiple person accounts.

Expected behavior First created person account should be updated. System should not create duplicates.

Screenshots If applicable, add screenshots to help explain your problem.

Your local environment details:

Your remote environment details:

Additional context Add any other context about the problem here.