sslv3 alert handshake failure:c:\pkg-fetch\precompile\node\deps\openssl\openssl\ssl\record\rec_layer_s3.c:1544: SSL alert number 40

[ndamania-lilly]

Hello. We've gone through all the steps listed on the various KB articles.

However after creating the cert and export password for that cert, when we use the domain cert.staging.na01.YYY.demandware.net., the deploy step always fails with this error

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Error: Network or certificate error Error: An error occured. Try running the command again with -D,--debug flag. [DEBUG] Error code: EPROTO, message: write EPROTO 70000:error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure:c:\pkg-fetch\precompile\node\deps\openssl\openssl\ssl\record\rec_layer_s3.c:1544:SSL alert number 40 , stack: Error: write EPROTO 70000:error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure:c:\pkg-fetch\precompile\node\deps\openssl\openssl\ssl\record\rec_layer_s3.c:1544:SSL alert number 40

at WriteWrap.onWriteComplete [as oncomplete] (internal/stream_base_commons.js:92:16)

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I am using the latest version on sfcc-ci on Windows. It's not working in Jenkins either. (We've done the client:auth step just fine).

SFCC support had us recreate the cert where the "Common Name (e.g. server FQDN or YOUR name)" matched the hostname and even that did not work.

This points to a TLS 1.1 v/s 1.2 issue but we dont quite know how to resolve it?

[alexeibespalov]

We are experiencing a similar issue. Can you tell me what the resolution was at the end? @ndamania-lilly