SalesforceLabs / ActionPlansV4

Action Plans encapsulates best practices into reusable task templates.
https://salesforcelabs.github.io/ActionPlansV4/
BSD 3-Clause "New" or "Revised" License
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Email notifications not being received #168

Open faceroy opened 8 months ago

faceroy commented 8 months ago

When the email checkbox is ticked for tasks related to an action plan users are not receiving email notifications

To Reproduce Steps to reproduce the behavior:

  1. Create Action Plan record
  2. Create related task (email = true, assigned to is a different user)
  3. save record

Native email notifications are not received. I have verified that tasks created in the standard way are sending notifications via email. I have verified the following settings:

I would expect an email notification to be sent to the user notifying them that a new task has been assigned to them.

Fnu-Avi commented 1 month ago

I also see that issue. Do we've a fix for this?