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SalesforceLabs / IssueBox

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Chatter notification is not triggered when issue is created #15

Open chaithalyas opened 1 year ago

chaithalyas commented 1 year ago

When a issue is created , chatter feed is getting created but notification is not triggered even though the users are tagged.

jrattanpal commented 1 year ago

@chaithalyas

I tested this with custom notification and that works. For now, you can use that (it's quick to create it).

If I can't figure it then I may ship custom notification in next version and you can upgrade the app.

I followed this (not salesforce) https://sfdclesson.com/2022/03/10/send-custom-bell-notification-from-flow/

jrattanpal commented 1 year ago

FYI,

You will need to have both. Custom notification for Bell and post to chatter for chatter message.

image

jrattanpal commented 1 year ago

I have updated the version and added custom notification for "Bell". It should work now. As always, make sure to test in sandbox before upgrading in production.

amikkie commented 10 months ago

Around the same topic, the demo shows user tagging in the text field the admin chatter group, then that group getting notified. However the "@" mention does not work when typing in the text fields.

jrattanpal commented 9 months ago

Can you provide more details?

Or maybe create a new issue so we can focus on that?