Sf Flow - Unable to find Response in SurveyQuestionResponse

[LuciaMCSF]

Hi all, I am using Survey Force in order to understand customer satisfaction. In the survey we created, we have a field whose answer is a number from 1 to 10 and we would like to create a task to contact owner when the evaluation is between 1 and 4. In order to do that we are trying to craete a flow but we can't find the response in order to set the conditions.

This is what we see:

• if we look at the Survey Force object "SurveyQuestionResponse__c" in Object Manager we see the field Response__c which is a text area (screenshot image Survey Question Response here attached)
• if we look at the question (screenshot image Question here attached) I see the Response__c is a a single select vertical
• If I search for the field Responsec on the Obejct "Survey Question Response" in FLOWS, I can't find the field Responsec . This is not a visibility issue (screenshot image GetRecordSurveyQuestionResponse here attached)

I am very confused and I need an help in order to understand the links between the Survey force objects and I kindly ask for a clarification.

I thank you in advance for your support.

[jrattanpal]

I believe you received the answer for this in the Chatter group in Trailblazer group. The idea to create a new field and use flow to copy it is good

Or, (I haven't tried it), maybe try a formula field and see if that will show up in Flow? (I am not Flow expert so can't say if that'll work or not. If it works then it'll save you some time)

[LuciaMCSF]

Hi, I would like to share how I solved the issue, actually without the need to create a new flow or formula field. I started from Savey taker and used the Response__c values in the decision split. In this way it is working fine. @jrattanpal thanks for your suggestions :-)